I recently stayed at the La Quinta Inn as a participant of the Horseshoe Tournament being held in Crossville,TN. There were several hotel choices listed, but we chose this hotel because it was where the Horseshoe Champion was staying. We were a very large group and everyone at the hotel treated us so well. Front desk made sure we were checked in in a timely fashion and made to feel welcome. The manager put us all together on the same floor, which helped us out tremendously since we're mostly senior citizens and we love to mingle with one another swapping stories. The manager also went as far as allowing us to use the large meeting room for FREE! I was really impressed with their efforts to make us feel welcomed and special as a group.

I recently stayed at the La Quinta Inn, which is Spanish for "Saving Your Life". My wife and I were traveling around the country for a month visiting friends and family, and we picked this hotel based on our friends' recommendation. They had told us how the hotel's staff was committed to community service and had helped out with the recent Relay for Life to raise money. Since my wife is a breast cancer survivor, we wanted to stay at the property for that reason alone. Our stay was very pleasant, but what really made the hotel stand apart from the others we'd stayed at was the staff, especially the housekeepers that cleaned our room. In our hurry to reach our next destination, I had accidently left $500 in cash in our room. Others might have been tempted to take the money and pretend they hadn't found it, but this housekeeper immediately reported finding the cash to her manager, who promptly called me to let me know. I was so awed and thankful for the way it was handled because believe me, it could have taken weeks to get the matter resolved. Instead of my reporting the missing cash, the hotel had taken the initiative to report it to me. Thank you for hiring such excellent and honest staff. You all definitely saved my life and hours of nagging from my loving wife for my forgetfulness! We will definitely be back soon!

Arrived on a Friday night, in May 2006.

Upon entering the room, noticed the carpet had not be vacuumed. Upon further inspection, the bed sheets had not been changed, either. There were hairs in the bed and the room was just dirty.

Called the front desk and they asked if I would like to change rooms...of course I would. The clerk did bring down a cart to pack my luggage....never offered to help. The second room was not much better...I had an appointment within one hour so I did not have time to find another motel.

When checking out, the clerk asked me to fill out a comment card regarding my complaints...of course it took several minutes for him to find one. After some time, the clerk gave me a whopping $5 off on my next visit. I told him I would not be back.

My family had originally had reservations at the Best Western for the weekend of the UT-UCONN basketball game. We had made the reservations for 2 rooms on-line and had failed to use this web-site for user reviews to pick the nicest hotel. We arrived on a Friday evening with plans to stay 2 nights. It was so bad that we were desperately, at the last minute, late on a Friday night looking for a room. There several other events going in town and most of the hotels were filled up. We were afraid that we would never find anything. We had friends that were staying at the La Quinta Inn, so we called and the gentleman working the front desk said that he would hold 2 rooms for us, but he couldn't hold them for long because he was almost full. We were detained at the other hotel trying to check out and get our money back so we were afraid that the rooms at the La Quinta would be gone. Thankfully, the gentleman at the front desk had been true to his word and held the 2 rooms for us. The rooms were clean and comfortable. The breakfast was excellent, serving biscuits and gravy. There were also coffee makers in the rooms. My kids loved the indoor heated pool, the only hotel on that exit with a heated indoor pool. Well worth the price of the room. Good location, clean, comfortable, safe environment.