This was my first experience at this HIE, but not my first trip to Crossville. The room was nice, although I would have liked to have a refrigerator. When I returned to the hotel late in the evening, the only parking available was in the back parking lot at the bottom of a long hill. I did not feel safe as I climbed the hill to enter the hotel lobby; I am also not in physical condition to be going up and down such a hill. I travel to Crossville several times each year, but a stay at this hotel will be only as a last resort as I do not want to be forced to park that far away from the front entrance and also at the bottom of a hill.