As a frequent traveler, I stay in many hotels throughout any given year and I can say I do not usually take the time to write reviews. But in this case I feel their level of continued service deserves a comment. I can say without a doubt the staff in Crossville is one of the best I work with. They are all genuinely friendly, always making me feel comfortable during my visits. I have always felt welcome from the first step into the lobby. I have always been greeted with a smile and all my needs and concerns are always quickly taken care of. They anticipate my needs; the front desk always asks if I need a wakeup call. My schedule changes often, they have always taken care of my numerous last minute reservation changes. I am an early riser, I get up at 4:30 am and even though their continental breakfast does not start until 6:00 am they make sure to have a fresh pot of coffee waiting for me. I know in this day and time great customer service has become for many businesses simply a buzz word, but the Holiday Inn Express in Crossville, TN actually delivers!
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Crossville, TN is conveniently located to the central business district, championship golf courses, shopping, and entertainment. Whether you are visiting Crossville on business to see one of the many companies such as Delbar or Flowers Bakery or whether you are here playing golf at one of the 11 courses, such as Deer Creek or Bear Trace, or enjoying one the theatrical productions at the world renowned Cumberland Playhouse you will find the Holiday Inn Express Hotel & Suites will meet you lodging needs. The hotel offers the Express Start Breakfast Bar, free High Speed Wireless Internet, Heated Indoor Pool, Exercise Room, Whirl Pool, Meeting Facilities, and Outstanding Customer Service. The hotel is comprised of 67 spacious guest rooms of which several are suites that offer a separate sitting area, and a wet bar with microwave and refrigerator. Visit Crossville, TN and stay smart at the Holiday Inn Express Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel Crossville
- Holiday Inn Crossville
- Holiday Inn Express Crossville
- Crossville Holiday Inn