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“Near hospital - spot on HI expectations” 4 of 5 stars
Review of Hampton Inn Crossville

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Hampton Inn Crossville
2.5 of 5 Hotel   |   64 Hospitality Drive, Crossville, TN 38555   |  
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Ranked #1 of 12 Hotels in Crossville
Certificate of Excellence 2014
South Pasadena, FL
Top Contributor
73 reviews 73 reviews
51 hotel reviews
Reviews in 53 cities Reviews in 53 cities
28 helpful votes 28 helpful votes
“Near hospital - spot on HI expectations”
4 of 5 stars Reviewed January 23, 2013

Pros: fairly new hotel, typical HI branded breakfast variety & room. close to hospital. good wi-fi.
Cons: cable connection is spotty, cuts out 15sec every 1/2hr no matter what channel. neighborly noise can be heard at times.

Restaurant across road and 1mi down road otherside of hwy is Catfish Cabin.
Stayed in room facing away from interstate heard no hwy noise.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csvtn, General Manager at Hampton Inn Crossville, responded to this review, January 25, 2013
Thank you for writing your review. It certainly helps us to better serve our guests and improve our service to you. I was pleased to see that we met your expectations. We look forward to seeing you again at the Hampton Inn in Crossville.
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211 reviews from our community

Traveler rating
    132
    53
    18
    4
    4
See reviews for
57
66
13
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2013 via mobile

Pros:
Nice exterior
Friendly staff
Clean room
Spacious room
Good tv
Great value
Good breakfast
Lots of cookies

Cons:
Heard a little noise in other room
A lot of trip advisor restaurants in area closed for dinner

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csvtn, General Manager at Hampton Inn Crossville, responded to this review, January 25, 2013
Thank you for taking the time to post your review. We certainly strive to have more "pros" than "cons" to ensure that our guests have a great stay. I was certainly pleased to see that we had a nice list of "pros" in your review. Thank you again, we look forward to having you stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 26, 2012 via mobile

Was traveling cross country it was convenient to the highway. Desk person was friendly and happy. Cookies were a little over cooked. Everything was clean. It was quiet and comfortable. Breakfast was standard but a little unorganized, for example I got a bowl of oatmeal and had to go across the room to find a spoon but the forks were right there. Also couldn't find a stick to stir my coffee when there were plenty in the trash, maybe they were out. Overall nice and exactly what we expected

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csvtn, General Manager at Hampton Inn Crossville, responded to this review, December 28, 2012
Thank you for taking the time to write your review. It does help us to know how to better to serve our guests. I'm glad to see that the staff was happy and friendly. We look forward to having you as our guest again, on your next stop through Crossville.
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Dayton, Ohio
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 30, 2012

Needed a place for a couple of nights. I am very familiar with the area as I lived there in the 80's. My wife and I prefer Hampton Inn if it is available when we travel. This is the 1st time we stayed at this one. I was impressed at how nice this one was due to the location that is technically outside of town. It is within minutes of everything Crossville has to offer. There is a nice Mexican restaurant within walking distance, a McDonalds just across the highway and plenty more food choices minutes away. The room was very comfortable with a great bed, small fridge, microwave and large bathroom. We used the exercise room and found it to be very clean and adequate for two with a treadmill, an elliptical and a bike, all like new. We did not use the outdoor pool because it was out of season. We did eat the included buffet breakfast for both days and everything was kept clean and stocked. The food was good. The staff were friendly and knowledgeable. I highly recommend!

Room Tip: We stayed on the South side and it was very quiet.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csvtn, General Manager at Hampton Inn Crossville, responded to this review, December 11, 2012
Thank you for taking the time to write a review of tha Hampton Inn in Crossville, TN. We certainly appreciate the input. It does help us to provide you with the best customer service possible. I am very glad to see that you were satisfied with your stay. It is always reassuring to hear that your staff is friendly and knowledgeable. We look forward to having you stay with us again on your next trip through Crossville.
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Lake City, Florida
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 13, 2012

Didn't spend much time here, just passing through. The hotel and room were easily up to par with Hampton Inn. The room was quite comfortable and as always there was a warm breakfast to meet me in the morning. All staff I came in contact with were quite friendly and accommodating. It's a good place find a nights sleep while on the road.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csvtn, General Manager at Hampton Inn Crossville, responded to this review, October 17, 2012
Thank you for taking the time to write your review. Reviews help us know how we can better serve our guests. I am pleased to see that you happy with your stay and that our staff made you feel comfortable while you were here. We look forward to having you stay with us again, the next time you are just passing through.
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Nashville, TN
Top Contributor
599 reviews 599 reviews
121 hotel reviews
Reviews in 222 cities Reviews in 222 cities
579 helpful votes 579 helpful votes
5 of 5 stars Reviewed October 10, 2012

The Hampton Inn was a great choice for a short trip to Crossville. We enjoyed a show at Cumberland County Playhouse, a great dinner at Cumberland Mountain State Park (Friday catfish!), and a comfortable night's sleep at the Hampton Inn.

The Hampton was clean, attractive, and comfortable -- everything we have come to expect of the Hampton brand. The front desk staff was pleasant and efficient. Our request for a quiet room away from road and elevator noise was honored. Breakfast the next morning included all the variety that we usually experience at Hampton Inn. We appreciated the hot breakfast, the variety of choices, and the clean dining room; it gave us a great start to the next day.

We would definitely stay again, especially with a AAA or senior discount. The only negative is not under the control of the hotel -- the room tax is 17.25%.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csvtn, General Manager at Hampton Inn Crossville, responded to this review, October 17, 2012
Thank you for taking the time to write your review of the Hampton Inn. I am pleased to see that you were satisfied with your stay. We work very hard to see that every guest leaves happy and I see that our efforts have paid off. The Cumberland County Playhouse always puts on a quality production. I am glad you enjoyed the show. We certainly look forward to having you stay with us again, in the future.
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Chicago, IL
Top Contributor
123 reviews 123 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 26, 2012

We have found Hampton Inns to be the most consistent hotels along the interstates. They meet Hilton standards, clean, accommodating and better than usual free breakfast. All this and cookies too! Only complaint would be the single cup coffee makers which brew very weak coffee. However breakfast buffet has great coffee and most every food you would want, omlets, waffles, sausage, bagels, sweet rolls, oat meal, fruit and even grits.

Room Tip: Ask for a room away from the highway of noise bothers you.
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csvtn, General Manager at Hampton Inn Crossville, responded to this review, September 14, 2012
Thank you for taking the time to write your review of the Hampton Inn in Crossville, TN. I am pleased to see that we met your expectations for quality, service and comfort. Your reviews help us know how to better serve you. Thank you again and we hope to have see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Crossville

Address: 64 Hospitality Drive, Crossville, TN 38555
Phone Number:
Location: United States > Tennessee > Crossville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Crossville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Crossville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn Crossville Hotel Crossville
Crossville Hampton Inn

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