My family and I stayed at this hotel while attending a wedding in the area during the weekend of May 17th. The front desk agent was friendly and completed our check-in process in an expeditious manner. The only issue I had was that he did not initially offer me the complimentary item given to Priority Club members. However, when I called him from my room to inquire about it he promptly apologized and had four complimentary bottles of cold water waiting for me to pick up at the front desk.
The room was clean and the beds were comfortable. We also enjoyed the complimentary breakfast bar, which included scrambled eggs, sausage, biscuits and gravy, potatoes, pastries, cereal and oatmeal. There was also a pancake making machine that was available for use. The one issue I had with our breakfast experience was that the second day of our stay the attendant was very slow replenishing items, but other than that, we had no issues.
Finally, I did have to use their business center, which is small, but served my purposes except the need for copying a couple of documents. However, that turned out not to be a problem since the front desk agent was more than happy to copy them for me. To sum it up, there was a Walmart, drugstore and restaurants within an easy driving distance from the hotel that completed our excellent experience. If you are in the area this is definitely a hotel you can trust.
- Also Known As:
- Holiday Inn Express Hotel And Suites Covington
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