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“Great value” 4 of 5 stars
Review of Extended Stay America - Memphis - Cordova

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Extended Stay America - Memphis - Cordova
2.0 of 5 Hotel   |   8110 Cordova Centre Drive, Cordova, TN 38016 (Formerly Studio Plus Deluxe Studios - Memphis - Cordova)   |  
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Ranked #1 of 5 hotels in Cordova
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
“Great value”
4 of 5 stars Reviewed February 1, 2013

I needed a place to stay for a few weeks while looking for a permanent residence in the Germantown area. I found this Extended Stay America to be quiet, a great location with a helpful staff and at a very reasonable rate.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mzubair, Manager at Extended Stay America - Memphis - Cordova, responded to this review, February 7, 2013
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 people have reviewed this hotel

Traveler rating
    20
    7
    3
    2
    10
See reviews for
11
10
7
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Cordova, Tennessee
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2013

This location finally has a staff that really cares!! Kristen & Josh & Johnny made our month-long stay very comfortable. Anything we needed, they took care of it for us. I will say, I opted to clean my own room every week...because the cleaning lady was always sickly.

Room Tip: Smoking rooms are really stuffy...so get a non-smoking room, if you can smoke outside.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mzubair, Manager at Extended Stay America - Memphis - Cordova, responded to this review, February 7, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2012

I stayed at this hotel for 4 months with the plans to live there long term since there were only 2 of us and we didn't need the space of a whole house. From the furniture, floors, kitchen and bathroom this place is incredibly filthy. Upon my arrival I had to clean the bathroom myself because it was so dirty. The couch was stained with sticky stuff and the whole room smelled like old dirt. the floor was also stained with something gooey that was pretty disgusting. I've never encountered ruder staff than the staff at this hotel. The hotel manager Theresa was the worse one. When we asked for more toilet paper she flew off the handle because she said she had to buy the toilet paper from her on pocket. Anytime you asked her anything she would jump down your throat and she give us hateful looks anytime we crossed her path. We did nothing to deserve this. We had no kids, kept to ourselves and caused no trouble to anyone. The laundry room only had 2 washers and 1-2 driers working during the time we stayed there. it was a horrible experience to say the least. now we have moved on to a new place and we are much happier. No more dumpster pickups at 2-4 am waking us from a dead sleep.

  • Stayed May 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2010

This place is nasty, old, and not up to par for the location of price. Very out dated, floors are disgusting, linen is stainen old burnt. Gym should just be a closet very out dated and of no use. Short staff, some are not professional. The NASTIEST place I have stayed.

  • Stayed December 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mommy07
1 review
1 of 5 stars Reviewed September 15, 2010

hi i am a mother of two young children.this place was so nasty my kids would walk on the floor and after 10 min their feet would be black.we constantly had people calling and complaining about my kids.the air conditioner did not work at all.the hotel manager just gave us the run around about it and when i had called the district manger, not the hotel manager, he proceeded to tell me the reason my kids run on the floor was because they needed discipline and that you get what u pay for.one is 16 months old and the other is three years old! my daughter got sick from the nasty floors. oh there had been three people who had gotten stuck in the elevator and they said that no one helped them. the elevator was out for two to three days.

  • Stayed September 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2010

This is the best hotel stay of our lives. The staff is the friendiest we're ever experience. They were very professional and helpful. The hotel is clean and wholesome. It is like being at home. We really love the complete kitchen with the cooking range with oven. It is also convenient to your needs, all the right stores etc are without reasonable distance. The hotel manager is an hands on leader with a personal touch. It feels good to stay at a hotel where the staff treats you like they are glad you are there. We recommend this particular hotel everyone we know.

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2010

Extended stay is extended stay. The staff makes the difference. From the first call for occupancy, to cleaning, to front desk, they make you feel right at home. We would recommend studio plus Cordova to anyone: for business and/or leisure. It's extremely convenient to great restaurants, shopping, and major highways! Overall, just a great place!

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Memphis - Cordova

Address: 8110 Cordova Centre Drive, Cordova, TN 38016 (Formerly Studio Plus Deluxe Studios - Memphis - Cordova)
Phone Number:
Location: United States > Tennessee > Cordova
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Cordova
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Memphis - Cordova 2*
Reservation Options:
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Also Known As:
Studioplus Memphis Cordova Hotel Cordova
Extended Stay America Cordova

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