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“Emergency stay was best of trip.” 3 of 5 stars
Review of Key West Inn

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Key West Inn
663 South Willow Avenue, Cookeville, TN 38501   |  
Hotel amenities
Ranked #12 of 17 hotels in Cookeville
Saint Louis, Missouri
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Emergency stay was best of trip.”
3 of 5 stars Reviewed October 15, 2012

Our vehicle broke down on the way to Pigeon Forge and found this room on priceline/booking.com. While it was not discounted off the rack rate it was $41ish.

Room was not special, but clean. Shower was hot and had plenty pressure. Free breakfast was chocolate donuts, cereal, small muffins, juice and coffee. No one stood over us to see how much we ate, area was clean, food was fresh.

Not a bad deal. Ended up being nicest room on trip, even over our "suite" in pigeon forge.

Room Tip: If you have trouble climbing stairs, ask for a lower level room.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 people have reviewed this hotel

Traveler rating
    8
    5
    7
    5
    6
See reviews for
9
7
6
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Athens, Alabama
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 10, 2012

We booked this room because of the rates and the exterior is nice. But you get what you pay for! The air quality was terrible. The room smelled of mold or dampness -probably from the carpet. The air conditioner was loud and banging all night long. The towels are thin and scratchy. The bedspread had 3 cigarette burn holes. The toilets are the short small ones and very uncomfortable as well as very tight proximity to the entry door. This was a pet-friendly room, and it was pretty awful. Even our maltese had breathing issues after this stay. The one plus was the water was warm and had good pressure. My husband and I left real early, because we both had trouble sleeping with the odor and noise.

Room Tip: The pet rooms are not clean or pet-friendly, but close to grassy area for walking.
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro, Tennessee, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2012

Booked a room at this hotel on business. Got in bed and wrapped up in the blanket on the bed and felt bites on my arm, neck, and ears. Shortly after that my arms, neck, and ear area begin to itch really bad and started to turn red. Took blanket off and looked at the blanket and mattress and found beg bugs. Went to front desk to report and the representative inspected the room and found the bugs and offered me another room. I declined and asked for my money back so that I could leave and was told to contact the manager the next day. Called the manager, Mike and expressed my concerns and found that he was unconcerned, rude, and defensive. Asked for a refund and was told that I could receive half my money back when I did not even stay over night because of the bites on my different parts of my body. Explained that I would contact the Department of Health and he hung up. Filed a complaint with the corporate office and was told that I would have a full refund credited back to my account but I had to handle the medical bills on my own for the bed bug bites. These people are very unprofessional and have no regard to their customer's health while staying at their establishment. PLEASE, PLEASE, PLEASE, DO NOT BOOK A ROOM AT THIS ESTABLISHMENT WHILE IN COOKEVILLE, TN if you are concerned with your health or your children's health!!!!!!!!

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2012

I booked the room because of trip advisor reviews.Everything was great. Clean,quiet,very reasonably priced.If you are staying in Cookeville,stay here.

Room Tip: I really think you will be satisfied with any room you gat in this hotel.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goodlettsville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 18, 2012

Friendly and helpful staff. Rooms are ok but the carpet needs to be cleaned. After I had walked barefooted in the room for only a short time as soon as I steped into the shower I had black foot prints in the tub.I even took a wet bath cloth to the carpet and yes it turned the bath cloth black. Pets are allowed at a reasonable fee. Our door would not lock from the outside so we could only lock it from inside the room. They do have a camara to watch the motel and parking lot. Over all it was ok for the price of the room.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belmont, Michigan, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 8, 2012

We had bypassed Nashville as everything there was extremely pricy! We finally stopped in Cookeville and were happy to find Key West Inn just a little ways down the road. It was far more affordable than nearby hotels and had better reviews. We decided to try it and were not disappointed. We got a king room at a great rate. It was very clean and quiet. Bed was typical hotel mattress and pillow so not the most comfortable or luxurious but it did the trick. We appreciated our stay here at the price we paid VERY much.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morton, Illinois
Top Contributor
210 reviews 210 reviews
20 hotel reviews
Reviews in 59 cities Reviews in 59 cities
221 helpful votes 221 helpful votes
5 of 5 stars Reviewed January 21, 2012

First of all, don't get me wrong - I have stayed in nicer places. Surprised others have had issues so will take that into account in the future ... perhaps mine or theirs was a fluke? What I am saying here is the $40 I spent on this room was as good if not better than $100 or $150 room rentals I've had in the past. From what I gather this chain is just starting up and I will be going to them if I see them in other cities. Clean rooms, comfy, modern ... very good stay.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Key West Inn

Also Known As:
Key West Hotel
Address: 663 South Willow Avenue, Cookeville, TN 38501
Location: United States > Tennessee > Cookeville
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 17 hotels in Cookeville
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Key West Inn - Cookeville offers the latest in hotel style and amenities to make your Cookeville vacation or business trip a success. Conveniently located just off of I-40, you will find the hotel is close to everything you need. ... more   less 
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