We have stayed there many times and have always found their staff (kudos to Jordan and Nanda!) to be friendly and most helpful, rooms are neat and clean, breakfast is nourishing with good variety. We reserve an accessible room and theirs are perfect for our needs. The hotel's management team has always demonstrated care and professionalism to us (and to others we have observed). Nice exercise room, pool and outdoor jacuzzi. Hotel is very convenient to many restaurants, Sam's Club, Walmart and other stores, TN Tech and scenic country landscape. We just love it there! Only "problem" we experience occasionally is not being able to book a room because they're full--now that tells you something! Keep up the great work!