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Comfort Suites Cookeville: Traveler Reviews

2.0 of 5
1035 Interstate Drive, Cookeville, TN 38501
Hotel amenities
Comfort Suites Cookeville
Ranked #11 of 16 hotels in Cookeville
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38 reviews from our community

    Trip type
Traveler rating
    9
    11
    7
    10
    1
Date Rating
Philadelphia, Tennessee
1 review
“several visits to fish caney fork river for trout”
3 of 5 stars Reviewed August 28, 2012

I find the property needs renovating, however the staff are exellent, very professional, friendly, polite, accomidating,positive attitude. The rooms are clean and quiet with ammenities for computer use. Any problems with accomidations are quickly addressed and taken care of in a timely and possitive manor.The hotel is located in close procimity to I-40 and easy to find close to resturants and service stations.I liked the location the best, needs renovation inside and driveway approach has a large hole in it.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dadewey46 about Comfort Suites Cookeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi A, Manager at Comfort Suites Cookeville, responded to this review
September 19, 2012
Thank you so much for your TripAdvisor comment! In response, I am excited to tell you the property's common area will be renovated very soon! My...
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Saint Louis, Missouri
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Old and Bad pool!”
2 of 5 stars Reviewed July 9, 2012

Past experiences with Comfort Suites have been very good. Not so this time. The pool was so cold, the kids could not spend long in it. The hot tub was luke warm and the pool room was freezing and the chlorine burned our eyes, preventing us from staying very long. We chose this hotel so that the kids could spend some time in the pool. Did not meet our expectations. The website bragged about having homemade cookies out in the lobby. When we arrived, the kids were anxious to have the cookies. When we asked the desk clerk we were told, "Oh, we don't make cookies on the weekends."

The beds were comfortable and the hotel was quiet.

The breakfast was not good and it was very crowded.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Sandy5473 about Comfort Suites Cookeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Comfort Suites Cookeville, responded to this review
July 11, 2012
Sandy,
I would like to sincerely thank you for your feedback. All feedback is positive as it provides us with an opportunity to improve. I want to apologize for the discrepancy you experienced during your stay. Our hotel will be fully renovated by Fall 2012 and we hope you will return to see it! Again, thank you so much!
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Alpine Lodge & Suites
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Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
“Nice and quiet.”
4 of 5 stars Reviewed June 14, 2012

We stayed here while on vacation and we were very happy with what we were given. Very queit, nice beds, good breakfast!

Room Tip: Ask for quiet room.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tataButler about Comfort Suites Cookeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Comfort Suites Cookeville, responded to this review
July 2, 2012
Thank you for your kind compliment. It makes us happy to hear you enjoyed the beds and breakfast. We look forward to your return to Cookeville, TN!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Find another lodging. Old property, somewhat updated but shows it's age.”
2 of 5 stars Reviewed May 17, 2012 via mobile

Many other choices in area. Our previous stays in Choice properties have been much nicer....this property has me rethinking using this brand of hotels. Staff pleasant, appeared to have nice complementry breakfast however we didn't eat.

  • Stayed May 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Nona4 about Comfort Suites Cookeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi A, Manager at Comfort Suites Cookeville, responded to this review
May 29, 2012
Thank you for your review. We take every guest's comment with sincere consideration. You will be glad to hear that our hotel will be fully renovated by Fall 2012. Our goal is to provide every guest with outstanding service and we are pleased you did receive that. I hope you will choose us for your next visit to Cookeville, TN!
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Arkansas
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“A fine place to spend the night”
4 of 5 stars Reviewed May 14, 2012

We were passing through and decided to stay at the Comfort Suites. (We had done so a year ago and were a little disappointed with the overall condition of a relatively new property.) The hotel seemed to have undergone a "cleanliness" facelift and a minor remodel (television, etc.) Our room had a king bed and a sleep sofa. The sleep sofa bedding did not have a blanket and the front desk happily provided a clean and fresh one. Bathroom was spotless. Continental breakfast was good and nicely presented. Lobby internet is located in its own (glassed-in) room. Price was very reasonable for the quality of the room. Many restaurants nearby. Will stay there again.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gstimis about Comfort Suites Cookeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi A, Manager at Comfort Suites Cookeville, responded to this review
May 16, 2012
Thank you so much for your kind words. We have made many improvements to our property since last year, we have new management and renovations are...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Comfort Suites Cookeville

Also Known As:
Comfort Inn Cookeville
Cookeville Comfort Suites
Address: 1035 Interstate Drive, Cookeville, TN 38501
Region: United States > Tennessee > Cookeville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 hotels in Cookeville
Price Range: $
Hotel Class:2 star (2*)
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