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“Expected more from Hampton” 3 of 5 stars
Review of Hampton Inn Cookeville

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Hampton Inn Cookeville
2.5 of 5 Hotel   |   1025 Interstate Drive, Cookeville, TN 38501   |  
Hotel amenities
Ranked #1 of 17 Hotels in Cookeville
Certificate of Excellence 2014
Flat Rock, United States
1 review
“Expected more from Hampton”
3 of 5 stars Reviewed December 25, 2013

I would have expected that since that Hampton was new, it would have incorporated a better ventilation system in the bathroom. They bathroom was not clean. I did not get any sleep due to being on the 2nd floor above the check in desk. We could have drove on to Lebanon, TN and stayed at the Hampton there, where we have stayed before for $ 50.00 cheaper per night. Just because this Hampton just opened last fall should not mean the rates are so much higher.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM4Hampton, General Manager at Hampton Inn Cookeville, responded to this review, December 26, 2013
We are sorry you felt your stay wasnt up to the standards you were expecting. We are a new property and being the newest of properties we have the latest in technoligy for the hotel. I hope you had the chance during your stay to experience those features as well.
Our staff works diligently to give the best possible service to our guests. We are disappointed you weren't happy with your visit but hope you will come back and give us a second chance to show you how good we really are even though you menetioned you liked the Hampton in Lebanon. Our management company actually owns that hotel as wel and yes you are correct it is a beautiful hotel as well.
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170 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Oak Ridge, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 23, 2013

This hotel has just recently opened and features the latest innovations in hotels. Rooms are very nice with the comfortable beds that Hamptons are famous for. Staff was exceptionally efficient, courteous, and friendly. The complimentary breakfast was excellent. Located next to interstate, access is easy and in addition it is located on the street with all the restaurants.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM4Hampton, General Manager at Hampton Inn Cookeville, responded to this review, December 26, 2013
Thank you for the positive review! We strive each day to be make the guest feel as if they were coming home to our hotel. Each staff member adds their own personality to their shifts which in turn is reflected to the guests. We hope to see you in the future at our hotel again.
We hope you had a great holiday season and a very Merry Christmas!



This hotel has just recently opened and features the latest innovations in hotels. Rooms are very nice with the comfortable beds that Hamptons are famous for. Staff was exceptionally efficient, courteous, and friendly. The complimentary breakfast was excellent. Located next to interstate, access is easy and in addition it is located on the street with all the restaurants
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Pretoria, South Africa
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 19, 2013

Stayed in this Hotel for six days during the last week of September and the first week of October 2013. Was one of the first guests in the Hotel. I enjoyed the new rooms, everything worked well. The staff was very friendly. Send some clothes out for dry cleaning and was shocked to see that I was charged $7 for a handkerchief. (There were no printed forms and prices available when I stayed in the Hotel). The breakfast is a huge disappointed. Everything is and feels plastic! Definitely not on standard!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM4Hampton, Manager at Hampton Inn Cookeville, responded to this review, December 23, 2013
Thank you for the review and we appreciate your business. We are sorry about your dry cleaning mishap, unfortunately the slips provided byt he dry cleaning service only lists the items available for cleaning with no prices. I have contacted the dry cleaning company about this and they are ordering new slips for our hotel with prices on it so future issues like this will not happen again.
Thank you again for your feedback and thank you for helping us to make our hotel even better. We appreciate your comments and take each one serious. Please come back and visit us again and stop by and introduce yourself. I would like to meet you during your next stay with us.
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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2013

This newly renovated (reopened Sept 2013) property sets a new standard of service and quality in the Cookeville area. Friendly, helpful staff, beautifully decorated, and state of the art room programming. We even noticed the fitment in our rooms (finishes, shower, etc) was precise, everywhere. Good job!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM4Hampton, General Manager at Hampton Inn Cookeville, responded to this review, December 23, 2013
We appreciate the positive feedback we received from your stay. The hotel is state of the are with energy efficienct systems, the latest in styling of furniture,and a new revitalized staff. We are confident we can meet all the expectations of our guests and strive to do so daily. If for any reason you have an issue with our hotel please stop by the desk and ask for the General Manager and I will be more than happy to assist you.
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Peru, United States
1 review
5 of 5 stars Reviewed December 4, 2013

The room was very nice and clean. The bed was very comfortable. The hotel was nearly full for the Thanksgiving weekend, but we never heard any noise in the halls or in the rooms next to ours. The hotel had nice decor. All in all, it was a very pleasant experience.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM4Hampton, General Manager at Hampton Inn Cookeville, responded to this review, December 23, 2013
We appreciate the great review but are even more excited that you had a wonderful stay.Its always a pleasure to read positive things about the hotel and the staff working in the hotel. As a manager I take great pride in working with and having such a great staff and guests that stay with us.
Again thank you for your choosing the Hampton Inn as your lodging destination while in Cookeville, TN.
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Goodlettsville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 2, 2013

Just recently opened. Staff is very professional and courteous. One of the Best Hotels in the Cookville TN area. Very comfortable rooms and excellent Breakfast selection. Right at Resturant row with many choices for you. No noise from the interstate just 1/2 mile away. Excellent for the Business person or just a relaxing getaway when visiting the Cookeville area.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM4Hampton, General Manager at Hampton Inn Cookeville, responded to this review, December 23, 2013
Thank you for the kind review. We appreicate guests lettign us know how well they not only enjoyed our hotel but the staff had taken great care of them as well. Each guest is like family and we want each of our guests to feel welcome and at home.
Our staff has eaten at most of the area restaurants and can give you feedback on most of the places along with recommendations. The staff takes great pride in knowing the area and what is happening in and around town.
We are glad to have you back with us and hope that we see you again in the future.



.
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Perrysburg, United States
1 review
5 of 5 stars Reviewed November 25, 2013

Great hotel, nice fitness center and breakfast. Wireless was excellent. Only complaint is the room-windows. No sheer curtains - only open or closed. Nice proximity to many good restaurants and a small mall. I will definitely stay here again within 3 months.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM4Hampton, General Manager at Hampton Inn Cookeville, responded to this review, December 23, 2013
Thank you for staying with us during your visit to the Cookeville Area. We appreciate the positive feedback and will pass on all comments to the staff as well. We hope you will make us your regualr lodging facility when in the area. Our team strives daily to be the best they possibly can and work diligently to ensure each guest feels welcome and taken care of.
Thank you again for the positive comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cookeville

Address: 1025 Interstate Drive, Cookeville, TN 38501
Location: United States > Tennessee > Cookeville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cookeville
#1 Romantic Hotel in Cookeville
#1 Family Hotel in Cookeville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cookeville 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Hampton Inn is a brand new facilty opening on September of 2013 with 84 beautifully decorated rooms. We offer both king rooms with pull out sleeper sofas and double queen rooms for your lodging needs. The Hampton Inn has such amenities as free hot buffet breakfast, wirelee internet through out the whole building, business center with copy and fax services, a suite shop for your snacking needs, free guest laundry with front load washer & dryers,outdoor swimming pool, fitness center with free weights, cloud nine bedding,and meeting room. There is ample parking and can accommodate large vehicles such as busses also. ... more   less 
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Also Known As:
Hampton Inn Cookeville Hotel Cookeville
Cookeville Hampton Inn

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