We just returned from a 3 night stay at this hotel. From check-in to check-out, I felt like I was staying with favorite family members. We were given a room on the 4th floor (top level). The room was near the elevator but we never heard any noise. Our room was as we had requested -King - no smoking. The room was well lit, had a microwave and fridge. The linens were fresh and clean and the room was straightened and swept each day. The towels were fluffy and seemed new.
The breakfast each morning was wonderful. There were items the same every day but the hot items changed slightly each morning we were there. The biscuits were hot and flakey, make your own Belgium waffles, some type of egg (srambled, hard boiled, and cheese omlets while we were there), we also enjoyed sausage links and Canadian bacon, The usual choices of cold cereal, toast, Danish and croissants. It was a wonderful surprise to dine on real plates,bowls, coffe cups and silverware for 2 of the days. Sunday had throw away serveware-there was only 1 staff member then so maybe it was because of the smaller staff. The servers were always very cheerful and took time to speak to customers like they were family.
The bed was very comfortable. There were 2 pillows per guest which were a little hard but not entirely uncomfortable.
We were very happy with our visit and will definately stay if we are in the area again.
The only thing that would make our stay more enjoyable would be if the chain would become pet friendly. (Though I did observe family sneak their dog out one morning)