This Best Western is outdated. The computer, keyboard, and mouse was filthy, which was located in the lobby!!! The bed had springs prodding me all night long. The furniture was dilapidated. The mini-couch had a stretched out slip cover on it. I would not dare lift up that slip cover. My husband sat on it and almost sunk to the floor. The bath towels had seen their days. The rooms are not Wi Fi, you have to get a cable from the office. The cable connection is across the room from the desk area. I mentioned these discrepancies and was immediately told that the owner has no intent on updating this hotel. They called our room a suite, but it was an oversized room. I can't fault the girls working the front desk, they are victims of the situation. We moved to the Wyngate Hotel a block down - wow what a difference and we only paid $5.00 more. This was like going from a run down shack to a well maintained house.
I have been a Best Western member for years and have noticed a steady decline of Best Western Hotels. I called the Best Western Headquarters and was told the hotels are independently owned, therefore there is not much they can do about it. I recently stayed at a Quality Inn - it was far better than the last two Best Western Hotels.
- Official Description (provided by the hotel):
- The Gateway Inn and Suites is located 10 minutes from Austin Peay State University, 15 miles from Fort Campbell Army Base; and a short drive to Nashville Convention Center, Tennessee State Capitol, Country Music Hall of Fame, Grand Ole Opry, Adelphia Coliseum and Vanderbilt University. The Gateway Inn and Suites, a Magnuson Hotel affiliate, offers guests free Continental breakfast served from 6 am to 10 am, free high-speed wireless Internet access in public areas, guest laundry, business center, fax/copy service, free parking and a wakeup service. All guest rooms offer cable TV with extra stations, microwave, mini-fridge, hair dryer, free local calls, free wired hi-speed internet access, air conditioning, alarm clock/radio, iron/board and electronic door locks. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Clarksville
- Clarksville Best Western