We travelled across the country, coast to coast in March 2011, stopping in Clarksville late at night. One tip - unless you're super familiar with a town, stop before dark, drive around the area and then make your decision. The other Best Western hotels we've stayed at have ranged from pretty good to fabulous (fab in Ogden Utah), so thought we'd be okay. Stopped at the desk and found out the price was Cheap Cheap. Hmmm...should have been a clue..but the front desk girl was so very sweet we decided to book it. Got to the room and it was obvious that, 1) Either no one had stayed here for a very long time, i.e., very dusty... or... 2) The cleaning staff came in and pulled the bedding up over the sheets and that's it. Well we found out the answer is: #2 - There was left over balls of toothpaste in the sink; toothpaste splatters on the mirror and, well, all other indications of inhabitation. We pulled the comforter off (completely, as is our habit) then the blanket and discovered human hair all over the sheets. We immediately called the front desk and were 'upgraded' to a king suite to appease our disgust. Checked into the Suite -which is super large, but very 60s, and again - Not So Clean. No signs of life, but was still dusty and in disrepair. We stayed the night and tried to pretend we were camping, which we love. The place really is SHAMEFUL. I'm hesitant to give this hotel any 5 star rating, but due to their choice of employee, I have to give 5 for Service. I hope the nice girl that was on duty that night has moved on to a property deserving of her hospitality.
- Also Known As:
- Best Western Clarksville
- Clarksville Best Western
- Official Description (provided by the hotel):
- The Gateway Inn and Suites is located 10 minutes from Austin Peay State University, 15 miles from Fort Campbell Army Base; and a short drive to Nashville Convention Center, Tennessee State Capitol, Country Music Hall of Fame, Grand Ole Opry, Adelphia Coliseum and Vanderbilt University. The Gateway Inn and Suites, a Magnuson Hotel affiliate, offers guests free Continental breakfast served from 6 am to 10 am, free high-speed wireless Internet access in public areas, guest laundry, business center, fax/copy service, free parking and a wakeup service. All guest rooms offer cable TV with extra stations, microwave, mini-fridge, hair dryer, free local calls, free wired hi-speed internet access, air conditioning, alarm clock/radio, iron/board and electronic door locks. ... more less
- Reservation Options:
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