We spent one night at this hotel while passing through the area. Having stayed at a Courtyard property in another city the previous night, in a room in lmost an identical location, it was easy to make comparisons. We were lucky to have a GPS, or I am not sure we would have found this hotel at night. It is located behind the first tier of buildings on a very busy four-lane street with just about every chain and franchise business -- retail, restaurant, hotel, etc. -- you can imagine. It is about 6 miles to downtown Clarksville. Check in and check out were quick and uneventful. The public areas of the hotel were nearly identical to the hotel we had stayed in the prior night, but here in the afternon there were no newspapers, no coffee or tea, and on the first floor you needed to go to the bistro for ice. Our King room had the standard Courtyard decor (including the small refrigerator) and was reasonably clean, except the bedskirt was worn and askew, the curtains had a tear and the bed had a bedspread. I didn't know anyone put bedspreads on hotel beds anymore. We had a small walled patio, but no furniture. In the morning, there were urns of coffee and hot water in the lobby, as well as newspapers. I do not know what they did to the water, but the tea was undrinkable. I just got breakfast elsewere. All in all, there is nothing drastically wrong, but at this price point nothing particularly right, either.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 20, 2013
Thank you for bringing to my attention the concerns you had during your stay. I would like to do follow up training with the staff and Managers in regards to these concerns. Due to the restrictions and privacy through TripAdvisor; please feel free to contact my Operations Manager Melody for her to gather more information from you. Her email is firstname.lastname@example.org or you can contact her at the property at 931-551-4480. We appreciate your loyalty as a Marriott Rewards Member and do hope you give us another chance to exceed expectations!! We look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.