My husband and I stayed here for for five nights when he was PCSing out of Fort Campbell. Usually our military rate at an HGI includes breakfast, but due to the close proximity of Fort Campbell, management at this particular HGI has decided not to include that feature. Understandable, and not a big issue for us.

The hotel entrance is very well kept with attractive landscaping on the outside and a lovely foyer. The hotel looks to be in the 3-5 year old range. Check-in was a breeze, no unfortunate surprises. Desk staff was always friendly. The fitness center was the best I've ever seen in a hotel at this level. We both used it several times during the week. There were two ellipticals, two treadmills, and weightlifting equipment. My only complaint was that there was a water fountain, which is extremely unsanitary no matter how often it is serviced. Please, provide bottled water.

The room was clean and had the usual HGI good towels, micro and fridge. It also had the usual HGI tiny bathroom with the toilet way too close to the sink - gross. You almost sit on the toilet to use the sink. Probably my biggest peeve. Now, in our particular room (503) the beds were an issue. It was as if both beds had had someone too heavy on them, and one side of each bed was cratered in and would not adjust to normal level. HGI has a sort of sleep-number-adjustable bed, which I am not a fan of, but that is a personal preference thing and not really a complaint against the hotel.

I had requested a room on the top floor in the hopes of avoiding any noisy overhead neighbors. I received the room as requested, unfortunately that meant having to use the scariest elevators ever all week. They wobbled very noticeably as they went up and down, and sometimes jerked. I referred to them as the scary elevators of death. Even my husband noticed and said something, so I know it wasn't just me.

On our second morning, I called the desk and requested an extra luggage rack and a blanket. Within a half hour, they were delivered, and I was not made to feel like I was a nuisance for asking. That is great service, and that is why I keep going back to HGI. Always great service.

I am a regular patron of HGI hotels, but I have tried to include unbiased, helpful information. This hotel had some issues, but for me great service and clean rooms make up for a lot.

Tip: Others have mentioned how it can be difficult to turn left onto the main road (there is no light) - if you go through the Sam's Club parking lot, you will have a center lane to turn left into and it is much easier.

My husband and I stayed here while visiting family. I found the room to be very clean and spacious. I would stay here again.

My husband and I were scheduled to fly into Nashville late on 4/12/2012 and stay for 3 nights at this hotel. Because of extensive delays our flight was changed for very early the next morning. I called the hotel with this update and was helped by Angela. She was very, very accommodating. She was able to keep the reservation open as we reserved a suite and didn't want to lose it. She advised that she was not able to issue a refund for the night because I prepaid through Expedia. I really didn't expect a refund for the night but she suggested I call expedia and give it a try. Thanks a bunch Angela. In addition to the hotel refund, I was able to get a refund on my car as well.

Upon arrival the next morning, Angela wasn't there and check-in time was 6 hours away. So we expected to wait a while. However, Mike was able to check us in and provide us with our suite @ 9 in the morning. Thanks a bunch Mike we really appreciated it after such a hectic evening.

The room was lovely. Clean, organized and everything you would expect from a Hilton Hotel. We were facing the road but heard no traffic noise. The king bed was very comfortable. No complaints at all regarding the room.

Breakfast the next morning was seamless and service was fast. We decided to stay in because of the long day ahead of us. I ordered take-out from the American Grill in the lobby and found it to be freshly made, delicious and reasonably priced. (You will find there are several other options in the area if you choose to go out). I was also able to use the business facilities to print our boarding passes for the next morning and the equipment was all updated and in working order.

Check-out was also a breeze as it was at 3am Sunday morning. Even so, the staff on duty was awake alert and ready if we needed any assistance.

Overall, I would recommend this hotel to all who are visiting Clarksville

My wife and I stayed here last August so when our travel plans were such that we needed to stay near Clarksville, it was easy to choose the Hilton Garden Inn. My previous review was very positive but this time we had a little problem that lead me to write this note.

Everything that has been said about this hotel is right - great, friendly staff; clean and well kept facilities; nice pool and fitness room. However, breakfast service was not up to standard. I arrived in the restaurant at 7:35 am. There were several others in the room, already eating as far I could tell. I was promptly seated and the server came over to take the drink order. I went to the buffet area where another very pleasant, smiling server took my order (waffle and bacon). This was probably about 7:40 by now.

But my breakfast did not arrive for about 15 minutes. Then when I finished eating, my server was no where to be found, and the other server and hostess just would not look my way so I could request my bill. Finally I was able to get the attention of the hostess, told her what I needed and finally the check arrived. It was 8:20 before I was finally able to leave.

I think 45 minutes in a not busy restaurant is too long. While I was not under any time pressure many business travelers might find this a very long time to take for breakfast if there are appointments coming up or other reasons that require a less leisurely pace.

For some reason the room I had this time seemed smaller and the bed didn't seem like a full king. I know this perception is probably wrong but it is what I felt. Nothing at all wrong with the room or bed, it just didn't seem the same.

By the way the room sort of faced I-24 but the highway noise was not all noticeable.