My husband and I were very disappointed with our experience at this hotel. We arrived late at night, with reservations, and were greeted by a very rude woman who refused to let us inside from the cold after identifying our reservation with our credit card. Instead, she let me shake in the breezeway while signing paperwork that she passed to me through a glass window. She proceeded to glare at me in astonishment that I would find it cold so late at night. We were placed in a handicap accessible room. When we had made the reservation, we were not advised that this was all they had left. The room had an abnormally low bed to accomodate handicap customers. As my husband and I are both quite tall we went back to the front desk and asked to be move. The lady at the front desk was again incredibly rude. She argued with me and insisted that the room was not handicap accessible. She only conceded that it was when I asked her why then it had a walk in shower. She then refused to do anything about it, shot us blank stares, and eventually she told us that there were no other rooms available in the hotel. The Fairfield should do something about this employee. The hotel experience was completely unsatisfactory and we will never recommend this hotel or stay there again. Stay at the Holiday Inn Express on Sango Road. We have stayed there several times without even one of the numerous problems we confronted at the Fairfield. The owner/manager Mike Patel does a nice job there.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Booking.com, Orbitz, Cheap Tickets, Marriott, TripOnline SA, Odigeo, Hotwire and Hotels.com so you can book your Fairfield Inn Clarksville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fairfield Inn Clarksville Hotel Clarksville
- Fairfield Clarksville
- Clarksville Fairfield Inn