Typically, we've had a good experience with Holiday Inn; however, this has to be the worst Holiday Inn I've ever stayed at. We reserved two rooms. When we arrived at 4:00 PM, we were told our rooms were not ready. We had to wait about 30 minutes to check in along with other patrons who had arrived shortly before us.
The elevator was broken which meant carrying luggage up a flight of stairs. The second floor hallway was blistering hot which should have been my clue to leave this dump. The room was also hotter than the face of the sun. The air was running, but it was only blowing hot air. After complaining about the temperature in the room, we were given the hotels only "King Suite" as no other rooms were available. The AC in this room was not working either. I was told I could check out and get a full refund; however, it was 10:00 PM and after traveling for 8 hours, I chose to get a box fan and tough it out.
The AC in the second room was working; however, the room had a very musty smell.
Avoid this hotel at all cost. It is poorly managed and even more poorly maintained.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express of Clarksville, Tennessee! We are located in a rapidly growing area of Clarksville, right off Interstate 24 at exit 11. Clarksville is the 'Gateway to the New South', conveniently locating us in Tennessee, but just minutes from Kentucky. Fort Campbell Army Base is just a short drive away on the interstate. We are only 45 minutes away from Nashville, our state capitol. Stay with us, and you can be away from the hustle and bustle of Music City, but still close enough to enjoy a day of excitement. If you are looking for something to do locally, we are 7 miles from Beachaven Winery, a local vineyard that offers a variety of wines to taste. Also located nearby are Dunbar Cave, Austin Peay State University, and the Cumberland Riverwalk. Here at the Holiday Inn Express, we strive to be a hotel you will love to stay at. We provide a fitness room open at 5:30 A.M. so you have time for your morning jog before work. Then make your way to our Express Start Breakfast Bar, where you can enjoy a complimentary hot breakfast and a cup of Smart Roast coffee - every day of the week! Visit Clarksville, TN and Stay Smart with the Holiday Inn Express!. ... more less
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- Also Known As:
- Holiday Inn Express Clarksville Hotel Clarksville
- Holiday Inn Clarksville
- Clarksville Holiday Inn