when we arrived the elevator was not working (i rented 3 rooms) at 66 i carried the luggage up to a hall that was 105 to 110 degrees to our 1st room that the smoke alarm was going off and the ac was not working we got another room and when i told the clerk our other 2 rooms were not properly cooling (temp were 85 to 90) she said it just takes longer to cool off so we went out to supper. when we returned the 2 rooms were still in the 85 to 90 range. i contacted the clerk she said the manger susan mcclure said nothing could be done ( i am sure you and your staff knew these rooms were like this) i had just driven for 11 hours and did not have the engery to keep going. your staff did not offer to find us another room and would not give a refund. the clock was not working nor was the bed side phone in my room. needless to say a poorly rating is not sufficient for this stay. we were not the only ones this happened to that night i talked to others with the same problems your Clarksville tenn holiday inns are awful.
if we had been dogs we could have called the humane society and had you cited.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express of Clarksville, Tennessee! We are located in a rapidly growing area of Clarksville, right off Interstate 24 at exit 11. Clarksville is the 'Gateway to the New South', conveniently locating us in Tennessee, but just minutes from Kentucky. Fort Campbell Army Base is just a short drive away on the interstate. We are only 45 minutes away from Nashville, our state capitol. Stay with us, and you can be away from the hustle and bustle of Music City, but still close enough to enjoy a day of excitement. If you are looking for something to do locally, we are 7 miles from Beachaven Winery, a local vineyard that offers a variety of wines to taste. Also located nearby are Dunbar Cave, Austin Peay State University, and the Cumberland Riverwalk. Here at the Holiday Inn Express, we strive to be a hotel you will love to stay at. We provide a fitness room open at 5:30 A.M. so you have time for your morning jog before work. Then make your way to our Express Start Breakfast Bar, where you can enjoy a complimentary hot breakfast and a cup of Smart Roast coffee - every day of the week! Visit Clarksville, TN and Stay Smart with the Holiday Inn Express!. ... more less
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- Also Known As:
- Holiday Inn Express Clarksville Hotel Clarksville
- Holiday Inn Clarksville
- Clarksville Holiday Inn