I have never been so disatified with a hotel. Our room was next to the elevator Shaft which was loud and noisy it kept us up all night. We literally got about 3 to 4 hours of sleep. I spoke to the hotel the very next morning that we would be checking out. they told me there was not going to be an issue with this but I had to run it by our booking agent. The manager now refuses to return a phone call and has been unavailable for over three weeks to address this issue I will never stay at this hotel again.
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