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“Great Place To Stay” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Chattanooga Downtown

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DoubleTree by Hilton Hotel Chattanooga Downtown
3.5 of 5 Hotel   |   407 Chestnut Street, Chattanooga, TN 37402   |  
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Ranked #17 of 98 Hotels in Chattanooga
GreenLeadersSilver level
Woodstock, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Place To Stay”
5 of 5 stars Reviewed December 30, 2013

Very nice hotel with a great location near many good restaurants and activities including the aquarium. Fantastic staff. We stayed one night and received an upgrade to a suite which was fantastic. Just a fantastic stay. Parking is not free but reasonable. Nice outdoor pool.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, January 3, 2014
Thank you for such a great review of your recent stay at the DoubleTree by Hilton, Chattanooga-Downtown! We are happy to hear that you were so pleased with our great associates, amenities and location. We do hope you will visit us again soon!
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649 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Springfield, Illinois
1 review
5 of 5 stars Reviewed December 26, 2013

I hosted three guests during this business stay. The hotel is near downtown Chattanooga, with lots of restaurants and visitor-specific activities for everyone. All of my guests were impressed with the hotel and staff. Business was successfully completed with a major purchase by my customers, the guests. I have stayed at this hotel many times expressly for this reason!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, December 30, 2013
Thank you for you nice comments about your recent stay here at the DoubleTree by Hilton, Chattanooga-Downtown! We are pleased to hear that you and your guests were so happy with our services, amenities, and great location. We hope to have you here very soon!
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Chattanooga, United States
1 review
2 of 5 stars Reviewed December 23, 2013

I am a diamond member and received poor service. Imagine if you are not part of the loyalty program. Check-in extremely slow put me in a handicap room right by the elevator. Also, if you would not like to walk from the dimly lightted parking lot with your luggage forget it. Took me 30 minutes to check in and I could not find the valet during that whole time.

  • Stayed December 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, December 26, 2013
Thank you for your candid review of your recent stay at DoubleTree by Hilton, Chattanooga-Downtown. We are very sorry that your guestroom type did not meet your expectations, since the comfort and safety of our guests is our highest priority. We have shared your comments with our front desk manager so they are aware of the situation and will look into this immediately. We do apologize for any inconvenience this may have caused you during your travels. We do hope you will give us another chance the next time you are in our area.
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Metropolis, United States
1 review
5 of 5 stars Reviewed December 20, 2013

Everything was nice and clean, and the staff is very helpful and friendly. Parking is very close and handy. It is very close to the aquarium and other downtown attractions. The rooms are nice and big, everything was great!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, December 26, 2013
Thank you for your nice comments about your recent stay at the DoubleTree by Hilton, Chattanooga-Downtown. We are glad to know you were so pleased with your stay. We hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 18, 2013

My stay at this hotel was a great experience! The staff was extremely accommodating. The room décor was contemporary and the amenities were perfect. The room was clean and comfortable. The restaurant's food was tasty and reasonably priced. The staff was extremely accommodating. The room rate was an exceptional price for a wonderful hotel experience. The cookies are just a special touch as well as a great taste.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, December 26, 2013
Thank you for taking a moment to share your experience at the DoubleTree by Hilton, Chattanooga-Downtown. We are pleased to hear that our service, amenities, price, and even our warm DoubleTree Cookie made your stay more comfortable. We look forward to seeing you the next time you are in our area!
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Chattanooga, United States
1 review
5 of 5 stars Reviewed December 18, 2013

This was an extremely nice room (a little compact), but nevertheless extremely comfortable high quality room. The staff were exceptional and made this a really nice experience. Anyone staying here would be extremely pleased.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, December 26, 2013
Thank you for sharing your experience at the DoubleTree by Hilton, Chattanooga-Downtown. I'm happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, TN, United States
1 review
5 of 5 stars Reviewed December 12, 2013

Enjoyed our stay! wonderful service! Staff is beyond great! always smiling, willing to help, and I find that very important! My sisters and I meet in mutual spot at Christmas time every year and this was our spot for this year and will be back!!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, December 16, 2013
Thank you so much for your kind review! We are pleased to know that you and your family enjoyed your stay here at the DoubleTree by Hilton, Chattanooga-Downtown. We look forward to having you stay with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Address: 407 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#13 Romantic Hotel in Chattanooga
#17 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The Doubletree Hotel Chattanooga, located just off of I-27, offers full-service, upscale accommodations in the heart of downtown Chattanooga within blocks of the Tennessee River and Riverfront attractions, the Tennessee Aquarium, IMAX-3D Theater, UT Chattanooga, museums, restaurants, shops, and the Convention & Trade Center. Our modern hotel is only 20 minutes west of Chattanooga Municipal Airport (CHA) and is convenient to the nearby downtown shuttle. ... more   less 
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion

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