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“The place to Stay” 5 of 5 stars
Review of Staybridge Suites near Hamilton Place

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Staybridge Suites near Hamilton Place
3.0 of 5 Hotel   |   7015 Shallowford Road, Chattanooga, TN 37421   |  
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Ranked #12 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
Carthage, ms
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“The place to Stay”
5 of 5 stars Reviewed October 22, 2013

My wife and I stayed at this hotel on our way thru Chattanooga as we were headed tthe Smoky mtns. Very clean hotel, very nice rooms as well. Breakfast was good and that's from someone who usually never eats breakfast at a hotel. Enjoyed our stay and will definitely book this hotel next time we are in Chattanooga. Also for what its worth the location is in a safe location. Outstanding stay. Thanks

Stayed October 2013, traveled with family
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186 reviews from our community

Traveler rating
    103
    59
    15
    7
    2
See reviews for
87
42
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 21, 2013

I checked in as an IHG platinum member and requested an upgrade to a larger suite. The front desk didn't care about that status and informed me the hotel was completely booked so I went to the small king suite that had a queen sized mattress because there was not room for the king. later that night I checked the website and all kinds of suites were available for sale. I'm supposed to be the best IHG customer. If they have no problem lying to me......
the room was OK, paint was peeling in the bathroom. Nothing special here, much prefer Hampton Suites, far better value.

Room Tip: Don't believe them if they tell you they are full and no larger rooms are available for upgrade...
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites near Hamilton Place, responded to this review, November 5, 2013
Dear Rog64480,

Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize if our hotel was unable to honor your request. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Alabama
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 15, 2013

Checking in at this hotel was simple and quick. Our suite was lovely with granite countertops in the fully-appointed kitchen and a flat-screen TV in both the living room and bedroom. Everything was very clean and shiny, and we never heard any sounds outside our suite, so sleeping late was easy. The Staybridge has a wonderful breakfast. The first morning the meat was ham, and the second day it was bacon, and we're talking all you want to eat! There were scrambled eggs both mornings as well as biscuits and sausage gravy, fruit, yogurt, juice, Belgian waffles, just about anything you could want. It was a little pricey, but we stayed on a Saturday and Sunday night with the price dropping $20 on Sunday night, so during the week it would probably be quite reasonable. It was only a 25 minute drive to the Chattanooga attractions with an interstate the whole way. I highly recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2013

We were there for fall break for the kids 10/12-10/14/13 and I must add that the customer service was excellent. The first night we were there we were in a room smallr than what we had booked but it was the only one available. The next day we were put in a one bedroom suite with no hassle. The beds were extremely comfortable.The front desk clerks and the staff were amazing. the pool area was immacualte as well as the rooms we stayed in. We were really closed to the TVA (we were going to the Eerie Express with the kids) and close to area restaurants. The breakfast was above what we expected it was like Shoneys breakfast buffet minus the bacon and cleaner than Shoneys. I would recommend staying there and if im in the area for the aquarium or anything else I will stay there again!

Room Tip: Make sure you call and ask for the suite with a seperate room if thats what you want if not you will...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rochester, Indiana
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 10, 2013

3-Star hotels in Chattanooga are very expensive. However, Using Priceline's "Name Your Own Price" we landed this hotel in Chattanooga at nearly 20% off. That fact has certainly biased my opinion. However, the staff was very helpful at check-in even going so far as to help us with directions and a discount on dinner at a nearby restaurant. The rooms were clean, quiet, and comfortable. My only knock is that the eggs at breakfast were not very good. However, they had fresh fruit and waffles that were delicious. Based off of these considerations I would certainly use them again and expect the same results. Although, I would not be as impressed with the value if I had paid $125 a night per room. Plan in advance and use Priceline to get a better rate, and the value can go through the roof!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Top Contributor
68 reviews 68 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 9, 2013

Staybridge is ok, but nothing really special. We chose Staybridge because they do allow pets, but we won't be staying in that chain of hotels again. The staff were very pleasant. Everything was just average.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites near Hamilton Place, responded to this review, October 26, 2013
Dear Jude3147,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for any shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Top Contributor
287 reviews 287 reviews
46 hotel reviews
Reviews in 79 cities Reviews in 79 cities
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed October 1, 2013

What a huge suite, I fell in love instantly. It was so clean and bright. We has 2 bedrooms and 2 bathrooms, a lot of space. The beds were very comfortable, nice sized bathroom, great kitchen. The staff were nice and helpful. Gorgeous breakfast, so much to choose from, nice selection of bagels, cereal, yogurts, fresh fruit and even exotic teas...
Loved every minute of my stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites near Hamilton Place

Address: 7015 Shallowford Road, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#8 Romantic Hotel in Chattanooga
#9 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites near Hamilton Place 3*
Number of rooms: 88
Official Description (provided by the hotel):
We know what you need. Extended-stay travelers play by different rules and need a hotel that understands them. The Staybridge Suites at Hamilton Place Mall is designed from the ground up—just for you. ... more   less 
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Also Known As:
Staybridge Suites Near Hamilton Place Hotel Chattanooga
Staybridge Suites Chattanooga
Chattanooga Staybridge Suites

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