-The bedding was Dirty. We had two separate rooms and two dirty blankets. The first room's blanket had a thick dark brown substance on it...The second had what appeared to be dried blood. Why? According to the manager - they are a "green" hotel. So apparently, they don't use bleach - but they almost must not use SOAP or WATER! She acknowledged that they didn't know what the first brown thick gunky spot was - but she did confirm that the second blanket was indeed dried blood! :(
We won't be back - EVER. We usually like Springhill Suites but this is disgusting. The manager had the nerves to say "If you're ever in Chattanooga - please stay with us!" Was she serious??? lol
-Also, upon arriving the check-in girl was extremely rude and demeaning to us. She could have also addressed the room issues in a more professional issue but didn't. In order to resolve the stained bloody sheets fiasco, she brought up a sheet that smelled really nasty and that was also stained - maybe that was payback for our complaint.
Please don't stay there. In fact, most places in the state had nasty reviews! Drive through as quickly as possible if you're on a road trip.
- Official Description (provided by the hotel):
- Welcome to SpringHill Suites by Marriott Chattanooga Downtown/Cameron Harbor, a Chattanooga, TN hotel with space and style at an affordable price. Ideal for business and leisure travelers alike, our guest suites offer a seamless blend of style and function along with luxurious bedding, a microwave, mini-fridge, large work desk and free high-speed Internet access. Our complimentary hot breakfast, pool and fitness center help you stay refreshed throughout your stay. Our riverfront Chattanooga hotel offers first-class customer service and unforgettable balcony views overlooking the picturesque Tennessee River. Our Chattanooga, Tennessee hotel's ideal location offers guests convenience to eateries, entertainment and shopping. Plus, our adjacency to the Tennessee River allows guests to be within walking distance to the Chattanooga Riverfront, Southern Belle Riverboat, Tennessee Aquarium and many more popular area attractions. Our perfect blend of services and amenities are a delight to all travelers. ... more less
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