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Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall
2.5 of 5 Hotel   |   7051 McCucheon Road, Chattanooga, TN 37421   |  
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Ranked #35 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
Knoxville, Tennessee
1 review
“Outstanding in every way”
5 of 5 stars Reviewed April 14, 2010

We booked a group of rooms for a softball team and everyone loved this property. We stay at alot of hotels, and usually someone has a complaint about something, but not at this one. The manager was wonderful to work with, the hotel was extremely clean, the rooms were very spacious and clean, the staff was warm and friendly, and the breakfast was the best we've encountered anywhere. This is the only hotel my group wants to stay when we play ball in Chattanooga, so I've already booked 3 more stays!

  • Stayed March 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Countryhamilton, Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review, May 21, 2010
Thank you for such a great review. I will pass the comments on to the staff and look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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293 reviews from our community

Traveler rating
    145
    76
    37
    22
    13
See reviews for
140
57
11
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Minneapolis
1 review
5 of 5 stars Reviewed April 1, 2010

From the time we walked in the front door, till we checked out seven days later the staff at Country Suites made our stay wonderful. The room was large and very clean. The breakfast was fantastic and the breakfast attendant made sure each and every person was greeted and left full. The front desk staff were very knowledgeable about the area and took care of everything we needed. The manager was there with a greeting and smile not only for her guests, but also for her staff. Which in turn showed the same spirit to all of their guests.

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Countryhamilton, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review, April 4, 2010
Thank you for taking time out of your busy schedule to wirte a review concerning our hotel. We appreciate your great comments and glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia
1 review
5 of 5 stars Reviewed March 31, 2010

I have stayed at many hotels and this is the best one by far. There are no strangers at this hotel. Ruth and her staff get to know their customers and if you're here for a long stay, it makes a difficult situitation a lot better. The breakfast is always hot and not just your normal continental breakfast. The lady that prepares that is always nice and accomodating and knows most of the guest by their first name even if they are there only a couple of days. I also have business meetings and hannah yell is always accomodating and gives me a nice size room at a good price. She, like the rest of the staff makes you feel at home and her sense of humor is great which makes your stay even better. I would recommend this hotel to anyone.
Randy McCall

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Cloud MN
1 review
5 of 5 stars Reviewed March 25, 2010

I liked this hotel. It was a great location. The lobby area looked amazing.

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
happitraveler89
Top Contributor
58 reviews 58 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 17, 2009

It was lovely. The breakfast was great. The service was great. the room was great. The location was pretty good. I work at a different Country Inn and Suites. So I know the standards for the chain. This one was excellent. I got a free upgrade to a jacuzzi suite just for being a brand employee. It was a good stay. The only thing I wasn't so keen on was the pool. It looked dingy on the outside but the pool itself was clean. Just the whole pool area needed an update. But every thing else was beautiful and satisfying.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Countryhamilton, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review, December 22, 2009
Thank you for the wonderful comments concerning our hotel. Our indoor pool is on our PIP plan for 2010 so the next time you come and visit it will be beautiful.
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camp lejeune, nc
1 review
5 of 5 stars Reviewed November 23, 2009

We stayed here last Thanksgiving while visiting family in Chattanooga. It's right off the highway and in a quiet area. For us it was convenient to my cousin's house. It's not difficult to get to any of the attractions (Lookout Mountain, downtown.) Staff was extremely friendly and we got the military discount. Pool was nice and indoor. Breakfast was excellent as well.

  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Countryhamilton, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review, November 24, 2009
The staff and I would like to thank you for the great comments. We hope if your travels bring you back to Chattanooga, you will stay with us again.

Ruth Wilkerson
General Manager
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bham
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 30, 2009

This hotel is just off the interstate with a quick 2-3 minute drive to the mall. 10 minutes to chikamauga dam. 20 minutes to point park. Staff was good, room was clean, cleaning service no problems. LOCATION: Once off the interstate you will enter a "hotel village". There are probably 8 hotels here with Country in the BACK. You actually have to cross a side street before you are on Country property. You have cracker barrell, applebees, o'charleys, and 2 other restaurants within legitimate walking distance. The hotel was built next to a residential area just across the street, low to moderate income. A school is right next to the other side of the hotel. Breakfast is continental with a waffle machine. A plus for this hotel was an indoor and outdoor pool. I was there for the 4th so it was great, they even served snowcones at the pool on the 4th. The stay was great,but location left a lot to be desired.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall

Address: 7051 McCucheon Road, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Chattanooga
#19 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Country Inn & Suites Chattanooga Hotel at Hamilton Place Mall provides fresh decor, comfortable suites and a welcoming atmosphere for business and leisure travelers alike. Country Suites offers premium amenities like free high-speed Internet access, two pools and a Fitness Center to make guests feel right at home. Our hotel near Chattanooga Metropolitan Airport (CHA) is also convenient to exciting shopping and excellent restaurants, making it the ideal home base for exploring the area.This hotel in Chattanooga is an all-suite property featuring modern décor that makes guests feel comfortable and relaxed. All of our suites feature separate living and sleeping areas, 32" flat-panel HDTV's, large business desks, complimentary high-speed Internet access and more.Our indoor pool and our fitness center will be undergoing renovations beginning July 15, and are expected to be out of service until the end of August. The outdoor pool will be in full service through this time. ... more   less 
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Also Known As:
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
Country Hotel By Carlson
Country Inn Chattanooga

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