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“Great Hotel, excellent staff” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall

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Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall
2.5 of 5 Hotel   |   7051 McCucheon Road, Chattanooga, TN 37421   |  
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Ranked #17 of 97 Hotels in Chattanooga
Overland Park, Kansas
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Hotel, excellent staff”
5 of 5 stars Reviewed August 11, 2013 via mobile

Stayed here with my wife and son on our way to Atlanta. We got in late and clerk was very helpful. We even met the security guard when we were unloading amd he was very nice. Room was very clean. Breakfast was good and well stocked. Hotel is conveniently located to shopping.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 reviews from our community

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McDonough, Georgia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 7, 2013

My husband decided to celebrate our 36th wedding anniversary in Chattanooga, TN. I decided to book our stay at Country Suites and was somewhat anxious since we had never stayed at Country Suites. All of my anxiety was relieved when we checked in. The desk clerk was very pleasant, courteous and helpful. Our room was just as pictured on the website and it was clean and very comfortable. The bed was as comfy as our bed at home. We enjoyed the indoor pool and the free breakfast. The location was ideal for finding nearby restaurants after a day of sightseeing. It is just off the interstate exit making it very convenient for traveling.

Room Tip: Ask for a room away from the elevators and entrance to reduce noise from frequent foot traffic.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ybfair27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Archdale, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2013

Enjoyed our stay at Country Suites, the room was nice and close enough to everything we wanted to see. Very affordable. Staff was helpful and courteous. The only reason I didn't give this an excellent was lax maid service. 2 or 3 Beer bottle caps were around the room in plain sight when we checked in with our grand children. And the waste basket in bathroom was not emptied during next days cleaning.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lord_Dragoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanesfield,OH
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 2, 2013

This hotel was very clean and the rooms were big enough for 4 people to fit comfortably. They have cookies in the lobby 24/7 which are delicious and freshly baked. The hotel staff was very polite and friendly. Overall I was very pleased with the hotel, would definitely stay there again and would recommend it to family and friends. Another plus is they have an indoor and outdoor pool!

Room Tip: We stayed in room 310 and heard no noise!
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jenna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roosevelt
Level Contributor
101 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 21, 2013

We chose this hotel for its proximity to shopping and close driveable distance to downtown Chattanooga, but offering more reasonable rates.

We drove 2 hours from Georgia and arrived earlier than check-in. We were greeted and told our room was not ready at the moment, but we should enjoy fresh made cookies and fruit punch. We were told to enjoy the business center or sit comfortably in the sitting area. We were structuring our day to decide what attraction we should do when we were told our room was ready. The staff was always friendly and said hello to all guests as they passed the front desk area.

We had a double bed suite that had a sitting area with a pull out couch. It was spacious and having separate living space made it easy to accomodate our different sleeping habits. A negative was the pillow selection. All pillows were soft and it made my sister have an uncomfortable sleep.

The carpets in the hallways seemed a little worn and dingy. The elevator was small and in need of renovation. We took the stairs to our 3rd floor room.

The exercise room was small and dingy. It had one treadmill, an elliptical, and no free weights.

The breakfast space was small considering the size of the hotel. They had plenty of foods for one to choose. Cereals, pastries, waffles, eggs, sausage, and potatoes. There were juices and coffee. They could have reconfigured the loft space upstairs for my space for the breakfast area.

The computer room had 2 computers and a printer. It is free and helpful. They also had a beautiful living room sitting area with library books and Kudos snack bars.

Parking was plenty. There are plenty of eateries nearby including Cracker Barrel and it is relatively close to the mall area for more options.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank treishag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2013 via mobile

Wonderful stay! Only there one night, hoping our next hotel is as great as this one. Loved the extra sitting room and two TVs. Clean room and great shower head! Quiana at the front desk when we checked was super friendly! And the free breakfast in the morning was hardy and the lady in charge kept it clean and well stocked. Lots of restaurants nearby.

  • Stayed July 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ThemeParKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
2 of 5 stars Reviewed July 10, 2013 via mobile

The staff were very friendly. However, the room smelled bad, there were dirty towels, and the bathroom clearly was not cleaned. Also there were dirty walls and even burn marks all over the floor. The breakfast barley had enough food to eat.

  • Stayed July 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tinaamarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall

Address: 7051 McCucheon Road, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Chattanooga
#19 Romantic Hotel in Chattanooga
#23 Family Hotel in Chattanooga
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Country Inn & Suites Chattanooga Hotel at Hamilton Place Mall provides fresh decor, comfortable suites and a welcoming atmosphere for business and leisure travelers alike. Country Suites offers premium amenities like free high-speed Internet access, two pools and a Fitness Center to make guests feel right at home. Our hotel near Chattanooga Metropolitan Airport (CHA) is also convenient to exciting shopping and excellent restaurants, making it the ideal home base for exploring the area.This hotel in Chattanooga is an all-suite property featuring modern décor that makes guests feel comfortable and relaxed. All of our suites feature separate living and sleeping areas, 32" flat-panel HDTV's, large business desks, complimentary high-speed Internet access and more.Our indoor pool and our fitness center will be undergoing renovations beginning July 15, and are expected to be out of service until the end of August. The outdoor pool will be in full service through this time. ... more   less 
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Also Known As:
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
Country Hotel By Carlson
Country Inn Chattanooga

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