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“Very Nice Stay” 4 of 5 stars
Review of BEST WESTERN PLUS Arbour Inn & Suites

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BEST WESTERN PLUS Arbour Inn & Suites
2.5 of 5 Hotel   |   6710 Ringgold Road, Chattanooga, TN 37412   |  
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Ranked #16 of 98 Hotels in Chattanooga
Elkhorn, Wisconsin
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Very Nice Stay”
4 of 5 stars Reviewed October 19, 2013

My husband & I stayed here for one night on our way from WI to FL and this hotel was great. And the price was great considering all we got: a clean, pretty room with a big shower & nice towels and a TV with lots of channels (pls note: the volume can only be turned up to a certain level so if you're hard of hearing this might be a problem); a great free breakfast that included meat; and a really well-dressed friendly staff.

The only restaurants that you could walk to were either fast food or a pretty smoky BBQ place across the street. There's definitely places to drive to, but we like to walk.

We're thinking about staying here again in June when we make the return trip!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review, October 21, 2013
Dear LQCQ,

Our team at the Best Western Plus Arbour Inn & Suites sincerely appreciates your feedback outlining your experience with us while traveling on your halfway stop away from WI to FL. Your charming feedback is much appreciated by our team on a job well done and we would be happy to welcome you back in June for the return trip! Enjoy your stay in FL!

Sincerely,

Alicia L.
Social Media Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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297 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Summerville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 19, 2013

Was very clean, quiet, comfortable and reasonably priced. Breakfast was good. Staff were excellent. Stayed 3 nights in 2 rooms. One of our rooms was a suite, with a separate living area and door to bedroom. We w3ent during the middle of the week in an off-season week. (no leaves or festivals) We plan to return here.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review, October 21, 2013
Dear Jean M,

I am delighted to read how much you enjoyed your recent stay with us at the Best Western Plus Arbour Inn & Suites! Thank you very much for taking time out of your day to provide us with your valuable feedback. We sincerely appreciate your warm acknowledgements and for complimenting our team and spacious accommodations! Thanks so much!

Sincerely,

Alicia L.
Social Media Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
1 review
5 of 5 stars Reviewed October 19, 2013

When you make reservations on line, you hope you are getting the expected value for your money but never can be sure until you arrive at your destination. I was impressed with Best Western Plus Arbour Inn from the time that I entered the parking lot until the time I departed. I wish Best Western had softer beds than extra firm but I've lodged with their chain before and knew what to expect. This location is great and I would highly recommend them!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review, October 21, 2013
Dear Ernest H,

We sincerely appreciate your feedback regarding your stay at the Best Western Plus Arbour Inn & Suites! We are so pleased that you enjoyed your experience with us and we appreciate the time that you have taken to provide a review of your stay. Should your travel needs arise in the future please be sure to consider the "Plus!"

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2013 via mobile

Had a meeting in Chattanooga, stayed 3 days, rooms were very clean and nice. Beds were very comfortable. Looked newly remodeled. Staff was FANTASTIC!! Ray, Lacy, and Deena were always very helpful and pleasant! I would definitely recommend to friends and family

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review, October 14, 2013
Dear Cinos93,

We are so pleased that you enjoyed your stay at the newly renovated Best Western Plus Arbour Inn & Suites! By providing beautiful modern decor, spacious 2 room suites, delicious complimentary breakfast and a phenomenal hospitality team; we hope that every guest has the same experience that you described and walks away feeling satisfied with their stay! We hope to be your home away from home on future visits to the Chattanooga area!

Sincerely,

Alicia L.
Social Media Managerr
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A TripAdvisor Member
5 of 5 stars Reviewed October 8, 2013

Excellent value, service and amenities were great. Continental Breakfast was sufficient but not the greatest. Would have preferred fresh fruit available. Too much "pre fab" food. The breakfast area and lounge was decorated nicely. The hostess for the breakfast was busy but friendly and helpful. Overall the staff was very helpful. Location was normal for motel settings. Especially liked the room set-up with a separate sitting area with an additional television for those who like to stay up a little later. Quiet and clean rooms with a reasonable rate. If in the area in the future would definitely stay at this site again. Close to restaurants, shopping and site-seeing with availability to interstate.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review, October 9, 2013
Thank you for choosing the newly redesigned Best Western Plus Arbour Inn & Suites and for recommending your experience on TripAdvisor. Our team absolutely loves hearing from all our guests and I am very pleased to read that you recommend your stay with us. We appreciate both the positive and constructive feedback that you offered as this is our guide for continual improvement. We look forward to welcoming you back in the future!

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

When we arrived the lady on the reception was extremely friendly, making us feel welcome. Because she didn't have adjacent rooms she upgraded us to the suites at not extra charge which were adjacent. Value for money was very good, very clean and staff all friendly. Very close to Chattanooga, easy to get to as it was just off the highway.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review, October 3, 2013
Dear Margaret P,

Thank you for taking the time to post a review of your stay and for commending our service team and for choosing the Best Western Plus Arbour Inn & Suites during your visit to the area! We look forward to an opportunity to welcome your return.

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 30, 2013

This is a wonderful place to stay, great location, rooms are very nice, beds are very comfortable, breakfast was great, and Lacey was a big help to us in making our reservation, would recommend that anyone stay there!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review, October 2, 2013
Hello Vickie!

Thank you so much for not only choosing the Best Western Plus Arbour Inn & Suites to be your hotel of choice, but for taking the time to provide a review of your wonderful experience! I will pass kudos along to our entire team for making your stay here in the Chattanooga area a memorable one! We look forward to welcoming you back soon!

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Arbour Inn & Suites

Address: 6710 Ringgold Road, Chattanooga, TN 37412
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Chattanooga
#9 Business Hotel in Chattanooga
#10 Romantic Hotel in Chattanooga
#23 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Arbour Inn & Suites 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Welcome to the Best Western Plus, Arbour Inn & Suites, the newest Best Western Plus in the Chattanooga area! Relax in our oversized guest rooms or spacious 2-room suites. Easy interstate access and you are just minutes from all of the attractions Chattanooga has to offer. Start the day with our hot breakfast buffet, relax by the outdoor pool, or stay productive using our free wireless internet or 24-hour business center. ... more   less 
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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