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“We could not be any closer to the action!” 5 of 5 stars
Review of Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
2.5 of 5 Hotel   |   3710 Modern Industries Parkway, Chattanooga, TN 37419   |  
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Ranked #22 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
GreenLeadersBronze level
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“We could not be any closer to the action!”
5 of 5 stars Reviewed July 30, 2013 via mobile

The stay at this hotel was excellent. We were close to all the major attractions like Lookout Mountain and Downtown. We would like to thank the excellent staff at the hotel for the stay. The employees that really help out the most were: Jeremiah, Sherika, Corbin, and Maggie. These employees helped us with any issues that came out during our stay. This hotel exceeded our expectations during our travel. Thanks guys!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, July 31, 2013
Dear johndb36,

Thank you for taking the time to provide us with your experience at the Holiday Inn Express Chattanooga Lookout Mountain. I agree with you 100% that we are the absolute perfect location to enjoy everything that Chattanooga has to offer!

I appreciate your positive feedback regarding our hospitality team and I will be sure to pass along your kind words to Jeremiah, Sherika, Corbin, and Maggie! I hope that we will be your hotel of choice for future travels!
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358 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Douglasville, Georgia, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2013

Everything was excellent from the beds to the room to the breakfast. The staff was very friendly.Every time we left or returned they always greeted us and asked us how we are doing.It was close to all the attractions.Would stay again any time.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, July 29, 2013
Dear Kimberly H,

Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain to be your hotel of choice while visiting the Chattanooga area. Our hospitality tries to go above and beyond to ensure that provide guests with a wonderful, memorable experience. I hope that on future trips to the area you will check out our Southern Belle package and cruise aboard the Tennessee River or go gold panning at Raccoon Mountain Caverns! Whatever brings you back to the area, it would be our pleasure to accommodate you and your family!
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Winston, GA
1 review
5 of 5 stars Reviewed July 28, 2013

We had reservations at County Inn and Suites for 3 rooms for two nights either connecting or close to each other as we were traveling with kids. When we got there tired and exhausted from the days activities, we found that each of our 3 rooms were on different floors! Wouldn't work. The staff said they had called the surrounding hotels but apparently didn't call this one which was next door to them!
We went to Holiday Inn Express in person. They were glad to help. 3 rooms on the first floor. Everyone clean with good beds and everything we needed. The kids loved the pool. Breakfasts were great. Staff was excellent. Always friendly and helpful! Every staff member we encounter from the manager to the breakfast lady went out of their way to make us feel welcome. Lynn O'Hara, Winston, GA

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, July 30, 2013
Dear Lynn O'Hara,

I am so glad that we were able to accommodate you and your family during your trip. Thank you for your time and for sharing your positive experience with us and future Holiday Inn Express Chattanooga Lookout Mountain visitors. I am glad our team was able to offer your family a comfortable stay!
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Lawrenceville, Illinois
Top Contributor
131 reviews 131 reviews
31 hotel reviews
Reviews in 50 cities Reviews in 50 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 24, 2013 via mobile

The hotel had some spots on the carpet but was adequate for a nights stay on our way to Florida. The bed was comfortable and complimentary breakfast sufficient. Is a good place to stay for a night or two.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, July 25, 2013
Dear jamiern,

Thank you so much for your feedback. I sincerely apologize that the cleanliness was not up to your standards and I will be sure to address this with our housekeeping team. It is from valuable feedback that we are able to continually make improvements. I am pleased to read that you enjoyed our complimentary breakfast as well as the comfort of your suite. I hope that you will give us another opportunity to blow you away! We look forward to accommodating you on future visits through the Chattanooga are.
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Bastrop, Louisiana
Top Contributor
50 reviews 50 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 22, 2013

We stopped for one night on our way to Tennessee because it looked like there was a lot to do in Chattanooga. This hotel was very nice. Rooms were very clean, beds comfortable, staff was very friendly, and breakfast was good. The only thing we didn't like was the pool it was so little it was very crowded so the kids didn't get to swim.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, July 23, 2013
Dear Amy W,

On behalf of our entire team at the Holiday Inn Express Chattanooga Lookout Mountain I want to say thanks so much for your feedback regarding your stay and for making us your hotel of choice while visiting the Chattanooga area. We are so pleased that you enjoyed your stay and hope that you equally enjoyed your visit to the Scenic City!
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Bellville, Ohio
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2013

My husband and I stayed here only one night, and regrettably so. The hotel was conveniently located, but didn't feel like it was in a busy area. The room was clean, appropriately furnished, had a great view, and the bed was COMFORTABLE! The breakfast was great - not fancy, but a good start to our day.

The best part of this hotel is it's staff. We encountered everyone from front desk, to maintenance, to housekeeping and everyone was very friendly, and very accomodating. My husband and I will definitely be back!

Thanks for making our trip comfortable!

Room Tip: Although I didn't have to ask, I'll be sure to be sure I get the back side of the hotel - it...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, July 16, 2013
Dear Heidi R,

We truly appreciate your feedback and thank you for choosing the newly remodeled Holiday Inn Express Chattanooga Lookout Mountain! I am so pleased that you enjoyed your stay and I will be sure to pass along your kind words to our hospitality team! I hope that you had an opportunity to check out the gorgeous views of Lookout Mountain, and other nearby attractions. It was our pleasure to make your trip comfortable and hope that we will be your hotel of choice for future visits!
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Oakland, Maryland
1 review
5 of 5 stars Reviewed July 10, 2013

Stayed here with family on the way to Florida.I was very happy with the southern hospitality we received from staff, and overall cleanliness of our room....Will be back on our way home.

Breakfast was top rate!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, July 18, 2013
Dear Brian B,

It is our pleasure to be your home away from home! At the Holiday Inn Express Chattanooga Lookout Mountain we strive to provide guests with a memorable experience and I am pleased that you had a wonderful stay! We look forward to seeing you on the way back!
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Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Free Breakfast Kitchenette Restaurant Wheelchair access
Hotel Style:
#9 Green Hotel in Chattanooga
#15 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Chattanooga s closest Holiday Inn Express Hotel & Suites to downtown. You will be welcomed with a true sense of Southern Hospitality. Our friendly staff is eager to help you settle in to feel at home while staying in Chattanooga. Our inviting rooms are attractively decorated and equipped to make your stay a comfortable one. Each room features a 25' cable TV with HBO, free local phone calls, and data-ports on each phone. Every room also has a coffee maker, hairdryer, iron and full size ironing board. Wireless High speed internet is also available at no charge. Our generous Complimentary Express Start Deluxe Continental Breakfast features a bountiful selection of cold and hot cereals, fruits, juices, assorted pastries, breads, hardboiled eggs, and our famous hot cinnamon rolls. Several restaurants are located within walking distance. Refresh while swimming in our lovely indoor heated pool or use our fitness facility. Join our Priority Club! Priority Club privileges include Express Check-in, Atlanta Journal-Constitution delivered to your room and 2PM late check-out at no charge. So spend some time with us while you visit Rock City, Ruby Falls, Lookout Mountain, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, and many other great site in the area. The Holiday Inn Express Lookout Mountain is the closest property to Lookout Mountain, just in our back door. Stay with us at Holiday Inn Express Lookout Mountain. ... more   less 
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga

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