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“Best pool and fireplace area - very cool!” 4 of 5 stars
Review of Hampton Inn & Suites Chattanooga / Downtown

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Hampton Inn & Suites Chattanooga / Downtown
2.5 of 5 Hotel   |   400 Chestnut Street, Chattanooga, TN 37402   |  
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Ranked #4 of 98 Hotels in Chattanooga
GreenLeadersSilver level
clinton, United States
1 review
“Best pool and fireplace area - very cool!”
4 of 5 stars Reviewed November 12, 2013

GREAT for a family, best and most unique pool we've come across. Indoor/Outdoor saltwater pool, very, very nice. Great location - and place to visit. DO NOT miss the aquarium and walking across the Walnut Street Bridge. Very scenic!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, February 11, 2014
Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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501 reviews from our community

Traveler rating
    344
    123
    28
    3
    3
See reviews for
217
127
5
84
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Osprey, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 11, 2013

We were in town for the Hooch and our 13 year old son was staying in another room with 3 other boys. I wish he was allowed to come to our room - out of the way and very private. I pray that we get the same room next year.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, February 11, 2014
Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, United States
1 review
5 of 5 stars Reviewed November 10, 2013

This hotel is amazing! The staff were friendly! The rooms were clean! The breakfast was hot! Located in a great area in Downtown Chattanooga! I will definitely stay here whenever I can. Couldn't get any better!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, February 11, 2014
Dear Steven Lawrence,

Thank you for your kind words and favorable review. We hope you will visit us in the near future and we appreciate your loyalty. Thanks again for choosing the Hampton Inn & Suites Downtown Chattanooga!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, PA, United States
2 reviews
5 of 5 stars Reviewed November 8, 2013

This is a top notch Hampton Inn. Located in downtown Chattanooga. Ideal location and very nice -on all fronts. I travel to TN on business and stay at this hotel for all of my travel. I have plans to return in the Summer with my family and we too, will use this property for our stay. The service from check in to check out was first class. Very friendly and helpful. Full breakfast and very well prepared / maintained.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, February 11, 2014
Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
1 review
3 of 5 stars Reviewed November 7, 2013

Overall cleanliness and comfort of the room was outstanding, which has been my experience with Hampton before. This is considered a "green" hotel, which in turn means it takes 15 minutes to get your hair wet in the shower due to the low flow shower head, and the guilt trip you receive from expecting clean towels everyday. The location is fabulous, as we enjoyed being right across the street from the Children's Museum and a block away from the Aquarium. The staff was very accommodating when we requested a room with two beds. Little did I know the room would be street side (noisy) and the HVAC unit sounded like a plane taking off and the toilet had a leaky seal making it refill every few minutes. (note: we did not complain about these issues, as I am sure the staff would have taken care of it) Overall the stay was OK. For the price tag I would have liked more amenities and a larger room, but it is a safe bet for a comfy bed and extremely clean rooms. The four year old enjoyed the waffles and I enjoyed the coffee!

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, February 11, 2014
Thank you for taking the time to provide constructive feedback concerning your stay. I am sorry to learn your experience with us was anything less than perfect. I hope you will return to us in the future so we can make it right for you on your return trip. Please email me at patty.martinez@hilton.com when you decide to return to our hotel and I promise your next stay with us will be exemplary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Top Contributor
93 reviews 93 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 6, 2013

I have to say, this the best Hampton Inn I have ever stayed at. Great location right off the highway great for walking around downtown. Very clean and had everything we needed. Parking right out back and lots of things within walking distance. The staff was great, the property appears to be new, clean and modern. The rooms were great, layed out well and very quiet in a downtown setting. The pool area is a mini resort area, plenty of seating, waterfalls and a great indoor/outdoor pool. I will stay here again and again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, February 11, 2014
Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2013

Great location for walking around downtown. Very clean and had everything we needed. Parking right out back but getting a decent spot was difficult for it shared with the Children's museum. Friendly staff and coffee and flavored water available at any time.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, February 11, 2014
Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chattanooga / Downtown

Address: 400 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Chattanooga
#3 Romantic Hotel in Chattanooga
#3 Family Hotel in Chattanooga
#4 Green Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chattanooga / Downtown 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more   less 
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Also Known As:
Hampton Inn And Suites Chattanooga / Downtown
Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga

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