I stayed at the Hapmton Inn in Chattanooga for 2 nights last week and experienced excellent service. Throughout my stay at the hotel, the staff were extremely helpful and would go out of their way to make sure I was comfortable.
When I checked out of the hotel on the last night, I left my engagement ring in my room. I only realized after I passed secuirty in the airport and I was freaking out at this point. I called the hotel as soon as I realized and they handled the situation very well. They were trying to calm me down and reassurred me that I will get it back if it's there. They called me back 5 minutes later and told me that they had it. Since I was at the airport already, they suggested that they can send it through their cheif engineer who I would be able to trust. The chief engineer dropped it off at the airport 20 minutes later in an envelope. I was extremely pleased with their service and would highly recomment this hotel.
Unfortunately, I did not get the name of the staff who helped me, however I do think she should be rewarded!
- Also Known As:
- Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga
- Hampton Inn And Suites Chattanooga / Downtown
- Hampton Inn & Suites Chattanooga / Downtown Hotel
- Official Description (provided by the hotel):
- We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more less
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