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“Our stay was disappointing.” 2 of 5 stars
Review of Delta Queen Hotel

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Delta Queen Hotel
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3.0 of 5 Hotel   |   100 River Street, Chattanooga, TN 37405   |  
Hotel amenities
Ranked #39 of 98 Hotels in Chattanooga
Georgia
1 review
2 helpful votes 2 helpful votes
“Our stay was disappointing.”
2 of 5 stars Reviewed August 28, 2009

Just returned from a night on the Delta Queen. I was very excited about the prospect of staying on a renovated historic riverboat and reserved one of the most expensive rooms. I was sadly disappointed. While I agree that the staff are nice and very helpful, this is not the "boutique hotel" or b & b retreat that the website and other reviewers suggest. Mostly, it feels kind of shabby and in need of substantial renovations/freshening. I expected a small room - but I did not expect the shabby, old furniture and the smell of mold. I also did not expect to have to kneel to get under the shower head to use the "spa quality" Suave shampoo. The open areas also have not been renovated adequately. And last, the breakfast that was highly recommended by other reviewers has turned into cold cereal, scones, and a bowl of fruit.

Yes, the air conditioning works just fine. And yes, take your earplugs.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • English first
  • Any
English first
Corydon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2009

I was a frequent traveler on the DELTA QUEEN when she was a "crusing steamboat". The staff on the boat now are doing their best to make sure everyone loves her - as has been her history. If you are a past passenger, nothing has changed except she is no longer crusing. If you have ever thought you wanted to ride on her and couldn't afford it, now is the time to experience most of what it was like to travel on her. Open your mind and imagine what it was like 100+ years ago when steamboats was the best mode of transportation. Live history! She is romantic. Her dock is next to a park with eateries and shops just beyond the park. Chattanooga has so much to offer for sightseeing, but once you get on the boat - you just might not want to leave not even for meals. The dinner and show when I was on in July made it almost seem like old times when you booked passage for a week - dinner cooking aroma started floating up to the cabin deck in the afternoon. The food and service was elegant. The entertainment in the Orleans Room that evening was performed by veteran entertainers from when she was an active steamboat. Couldn't have been better. Then we gathered in the Texas Lounge to finish off the evening with more music and song. Bill and Laura were fantastic!

The A/C is working now for sure. I had to shut my vent! All you have to do is unwind a little. No need for TV or computers. There are games and puzzles and lots of books to read. Or just sit in the shade on deck and watch the river go by. Birds and wildlife abound. My friend and I even saw a mink running along the waters edge. A mother duck was also there with her babies bobbing around in the water.

Do yourself a favor and book a night as soon as possible. Any room is fine. Because it's not about the room, it's about the experience!

  • Stayed July 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McMinnville, Tennessee
Top Contributor
157 reviews 157 reviews
45 hotel reviews
Reviews in 59 cities Reviews in 59 cities
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed August 12, 2009

We recently spent two nights on the Delta Queen. We stayed in a standard room-two twin beds on the main floor-room 122. The cabin and bathroom are small-you are on a boat. Since we were on the main deck we could walk right out our door and sit on one of the couches or chairs in the lobby area. I sat out there to read and use my laptop(they do have wifi-you have to get a password at checkin). There are no tvs in the cabins, but we were never bored-sitting out on the deck in rocking chairs was very relaxing-just watching the activity on the river is great. The breaksfasts we had were great-the scones were my favorite-they also had cereal, scrambled eggs, omlets, bacon, fresh fruit, french toast, biscuits, grits, breakfast burrittos, etc-everything was fresh and served hot.

From the Delta Queen we walked to Coolidge Park and then walked across the bridge to the aquarium and the bluff art district. We loved Tony's restaurant in the art district-the lobster ravioli was wonderful.

If you are looking for a unique experience and don't want to stay in regular hotel room, give the Delta Queen a try.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 6, 2009

Dirty rooms. Excessive noise. Tiny rooms. Way too expensive.

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 24, 2009

The Delta Queen is located near all of the places you go to see while you are in Chattanooga. The rooms all be it they are small but that is what you would expect are very quaint. The staff is friendly and the interior is done like it would have been in its hay day. I looked at several rooms. The ones that have twin beds in them are very adequate. We stayed in (I think) they called it a suite but it was two twins put together. Bathroom is small but again we are on a boat. I would reccomend this place to stay highly. Also, while there please pay to take the tour of the boat it is very informative.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed July 15, 2009

My wife and I and another couple stayed on the Delta Queen while visiting Chattanooga for pleasure. (One good reason for choosing the DQ was that its rates for the Friday night that we were there were about the best for downtown lodging that we could find.) The best way to look at the Delta Queen is to view it as a very large, historic B&B, with plenty of places to poke around, an extremely congenial atmosphere among the guests, and a great homemade breakfast to boot.

First, the rooms: We were in one of the "standard" rooms, and it was small, offered no "traditional" amenities like TV, radio, or a tub, and was nonetheless as charming and intimate as one could imagine, with overstuffed bedding, ornate lighting, and rich, lacquered paneling and brass fixtures everywhere. The AC worked fine, and we slept like logs.

After checking in, we took our own quick tour of the boat, and ended up spending three hours in the lounge, which felt like "Cheers". Everyone seemed to be having a great time, and they featured great hot munchies and live entertainment. A Happy Hour Special or two would have been nice.

One of the great benefits of staying on the Delta Queen is its location, right on the water at Coolidge Park on the north side of downtown's riverfront. The north side is still a little weak on good bars and restaurants, but a very enjoyable walk over a pedestrian bridge brings you right to the heart of downtown and its plethora of restaurants and entertainment. At the end of the evening, just to be different, we walked back over the river via the Market Street bridge. A nightcap in the lounge, with what seemed like most of the guests on board (just like a B&B!), watching the fireworks from the baseball game was the perfect end to a great day.

Breakfast, as mentioned in other reviews, was outstanding (just like a B&B!), and the valet service was fast end efficient. If you're visiting Chattanooga, and you're OK with the B&B atmosphere, you'd probably really enjoy the Delta Queen.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbus, OH
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 9, 2009

My husband and I stayed on July 5th for one night as a stop over on a long road trip. We thought it would be great to stay on this National Historic Landmark. We were thrilled with the opportunity and soaked up all it had to offer. This was best night sleep we had on our whole trip. Granted it didn't have a TV or internet, but we took some DVD's to play on our lap top, but really didn't need them, we just enjoyed the ship.

We stayed on a Sunday night and reserved one of the master suites for $129 a night. The room was wonderful and the bathroom had a claw foot bathtub and curved window with a curve table, and two comfortable chairs. The breakfast was very good and plentiful. We used the valet parking and they were so helpful and nice. They helped carry our bags and cooler to our room and later that evening when we were going out to dinner it started to pour down rain and the valet guys drove us over in their golf cart to a restaurant and pick us up after dinner (we gave them a large tip). The rest of the staff was very nice. Very memorable stay, will go back again.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delta Queen Hotel

Address: 100 River Street, Chattanooga, TN 37405
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #39 of 98 Hotels in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Delta Queen Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Legendary Delta Queen, a Chattanooga Inn and Boutique Hotel, welcomes you with the traditional southern charm of a Mississippi riverboat. Our unique Chattanooga hotel and event venue is moored at Coolidge Park Landing, in the middle of Chattanooga's vibrant downtown community, filled with a diversity of restaurants, shopping and attractions. ... more   less 

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