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“Caution!” 3 of 5 stars
Review of Sleep Inn Shallowford

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Sleep Inn Shallowford
2.0 of 5 Hotel   |   2351 Shallowford Village Drive, Chattanooga, TN 37421   |  
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Ranked #46 of 95 hotels in Chattanooga
BRENTWOOD
Top Contributor
62 reviews 62 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
“Caution!”
3 of 5 stars Reviewed March 31, 2013

Make sure of the room you are getting when you make your reservation. We used Priceline and either we made a mistake or the system did. We were initially given a small room with one DOUBLE bed. I didn't know you could get those anymore! When we told the clerk this was unsatisfactory he was accommodating. He found a room with two queens with no uptick in costs. The problem: it was a smoking room. He said there was nothing else available. I don't know what criteria they use to determine availability, but the hotel was nearly empty. Febreeze and an open window helped. The hotel isn't all that great as far as the quality of the facilities, but it's OK if you get a good price--and the right room. Mattress was good; breakfast is mediocre.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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81 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Goodlettsville, Tennessee, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

I really enjoyed my stay at the Sleep Inn at the Mall in Chattanooga. The front desk clerk (Joe) was very friendly and very helpful with recommendations for dinner. The bed was great and room was clean. The large shower has really good water pressure. I will stay here again.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kissimmee, Florida
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 25, 2013

My family and I stayed at this property for one night. We tried very little of the hotel but we had a good night's sleep. The shower had a good pressure and the cleanliness of the room (as usual) was top notch. My wife and I love staying at Sleep Inn for the comfort the slimple approach to our stay and the cleanliness. I definetely recommend this property for a one night stay with your family. The front desk staff was helpful and helped me with information of the area.

Room Tip: Choose a room away from the main entrance. It gets a bit noisy in the morning.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2013 via mobile

This hotel has a great location close to the mall and within walking distance of several restaurants. The overall cleanliness of the hotel is poor. In the breakfast area there is black dirt visible on the tile and the restroom is the lobby is dirty. The bathroom in the room has a pocket door that does not close all the way, so there is no privacy when using the restroom. There is also black mildew growing around the shower door, which the manager said they are working on fixing. Although the hotel does have cable tv and HBO, most of the channels are analog and do not get good reception. The free continental breakfast is mediocre at best. When concerns were brought to the general manager's attention there was no attempt to fulfill the 100% customer satisfaction policy. I would not recommend this hotel.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Peoria, Il
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2013

We stayed here 01/04/2013 and really liked it! The service was friendly, the room (2 double beds) big and clean, and the shower (stall-no tub) was great. Breakfast was your typical hard boiled eggs, cereal, pastries, oatmeal, fruit, waffles, and sausage. Good enough for a quick bite before hitting the road. We traveled down from Illinois to Florida so this was a few miles out of the way for our trip but worth it. We would definitely stay here again, well worth the price.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Huntsville, Alabama
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 10, 2012

This is an older motel refurbished and rebranded as a Sleep Inn. We stayed in a room with a single queen-sized bed for two nights. The room was small but adequate to our needs, and everything worked. There was a stall shower (no bathtub,) but there was never a problem with a lack of hot water or of water pressure.

The breakfast (included with the cost of the room) was adequate if not exciting, and the staff were friendly and helpful. We chose this motel because of the relatively low cost and generally good reviews here when compared to nearby hotels, but were happy enough with what we experienced that we would be willing to stay here again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lake City, Tennessee
1 review
3 of 5 stars Reviewed December 1, 2012

The hotel was nice enough, clean & nice staff ..... other than the manager who triede to gouge me for a late checkout - made me wonder if he was pocketing the "late check-out fee". He was rude, was NOT understanding of my circumstances at all & tried to get as much out of me as possible for a hr & a half late checkout request. The hotel is in a conveient location for my business trip & I wanted to keep staying there for the next month & told them as much. However ..... because of the managers attitude & demeanor ..... I WILL NOT RETURN

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sleep Inn Shallowford

Address: 2351 Shallowford Village Drive, Chattanooga, TN 37421
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #46 of 95 hotels in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Shallowford 2*
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Also Known As:
Sleep Inn Shallowford Hotel Chattanooga
Sleep Inn Chattanooga
Chattanooga Sleep Inn
Shallowford Sleep Inn

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