I don't understand why this hotel is rated so poorly on the TripAdvisor website. There is something strange with the ranking process because at the time I write this post (April 2012) the hotel is showing an overall rating of 3.5 out of 5, yet is ranked well below other hotels with ratings about 2 - 2.5. we made the decision to stay here after reading the comments and we were quite happy about that decision. This was our first visit to Chattanooga but we plan to be back often as a member of the family is moving there, and we will certainly stay at this hotel again. For its price range, I think the hotel deserves 5 out of 5.
With regard to the hotel itself, we found that most of the comments from previous travelers are accurate, and so you just need to consider whether the hotel will suit your preferences. For example, it is one of the 'original' style Sleep Inns with the pod shower which, while I can understand some people prefer a bath, we find to be very spacious and far better than the showers in most hotels in this price range which seem to have added a shower spray and an often dingy curtain as a second thought to a bathtub.
The hotel is very clean and in excellent condition. I did not see the comment about smoking rooms on the third floor until after our stay so unfortunately I am unable to comment on that concern. Assuming that the hotel does still have a couple of smoking rooms, I would not have been happy to be located near them and my review probably would not be so positive. I can appreciate the need/desire for smoking rooms, and actually I'd prefer that a hotel offers them because otherwise there is inevitably smoke near the entrance. But it is necessary that the hotel include adequate ventilation to prevent smoke from drifting into the hallways and/or adjacent rooms. As a result, I'd advise requesting a room on the 2nd floor.
The rooms have microwaves and refrigerators. Our laptops connected with the free wireless wifi quickly and easily; the connections speed was more than adequate for e-mail and flight confirmation though not lightning fast and may not be good for video downloads (we didn't try). We found the heat worked well on a chilly night. Not new (except for the TV in our room which was indeed a new flatscreen) but the management seems to replace carpet, furniture, and fittings when required rather than ignore problems or make do with an inadequate repair.
In addition to cereal, bagels, mini-muffins and danish pastry, breakfast includes hot waffles and a selection of fresh fruit. I think they usually have hard boiled eggs but the tray for those was empty and we didn't have time to wait for a refill.
The location is about 4 miles / 10 minutes from the airport, and as others have mentioned is in a safe area with several restaurant options within easy walking distance. It is very close to the interstate and easy to find. There is some traffic noise but none of the rooms actually face the highway and we didn't find the noise as objectionable as some of the other comments implied.
A couple of comments referred to the hotel as not being very good value for money. The price seemed to be a little higher than Sleep Inns in other nearby cities, but that seems to be the case with all of the hotels in Chattanooga. As with other Choice hotels, they offer 10-15% discounts for AAA, AARP and many other organizations plus you can earn miles or Choice hotel points. We found the hotel to be a good value in comparison with the other hotels in the area, and unbeatable with the "stay twice, get 1 night free" offer that the Choice hotel group is currently running.
Finally, at the time I write this note, the gas station at the end of the road has good prices if you're getting back on the road, but if you are going to refill your rental car before you drop it off, take the Lee Highway to the airport (rather than the interstate) and you will pass a Murphy Express gas station on the left which we were told always has excellent prices with no credit card surcharge. The only cheaper gas in the area is a Sam's Club just a few blocks farther down Lee Highway (closer to the airport) but of course you need to be a member there.
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- Also Known As:
- Sleep Inn Shallowford Hotel Chattanooga
- Sleep Inn Chattanooga
- Chattanooga Sleep Inn
- Shallowford Sleep Inn