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“Love it!” 5 of 5 stars
Review of Clarion Inn

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Clarion Inn
2.5 of 5 Hotel   |   3641 Cummings Hwy, Chattanooga, TN 37419 (Formerly Hampton Inn)   |  
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Ranked #35 of 98 Hotels in Chattanooga
LaFayette, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Love it!”
5 of 5 stars Reviewed January 10, 2014

The room was perfect! We had the king suite. It was wonderful. Lots of room. The bed was very comfortable. The pillows were comfortable. Relatively quiet. Great price on the room. The right amount of towels. The breakfast bar the next morning was great too! Very clean hotel. Definitely a great place to stay!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnTN668, Manager at Clarion Inn, responded to this review, January 13, 2014
Thank you so much for your kind review. We really do appreciate it! If you are ever in the area please stop and see us again!
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172 reviews from our community

Traveler rating
    42
    70
    39
    18
    3
See reviews for
58
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9
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Freeport, IL
Top Contributor
111 reviews 111 reviews
31 hotel reviews
Reviews in 47 cities Reviews in 47 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 1, 2014

Just what we needed to freshen up and rest after driving form NW Illinois and heading to Ormond Beach FL. Used to be a Hampton so we knew we would be in a comfortable bed to sleep off the miles and get ready for some more.
Didn't check out any of the amenites-went across the street to (where else?) the WalMart for a couple of supplies, went to sleep. snored-got up early and headed on to Florida.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnTN668, Manager at Clarion Inn, responded to this review, January 10, 2014
Thank you so much for your review. If you are ever in the area please stop and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 15, 2013

My husband and I stayed in September while visiting family. We called the lobby while we were at the store to see if there was a fridge and microwave in the room, so we knew what we could buy. He looked up our room type and said no our room did not come with these. About 15 minutes later we checked into the room, very quickly I might add, and there was a rollaway microwave and mini fridge right by the door in the room. Needless to say, customer service at this hotel is amazing. Our bed was comfortable and the room was clean. The pool was already closed for winter when we went so I cant review that. I would definitely stay here again when we come back.

Room Tip: We had a 1st floor room facing the road and there was no noise. So it seems any location of room is...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnTN668, Manager at Clarion Inn, responded to this review, December 18, 2013
Thank you so much for you kind review! I will be sure to pass this on to the staff and look forward to seeing you in the future.
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Dime Box, Texas
Top Contributor
188 reviews 188 reviews
34 hotel reviews
Reviews in 74 cities Reviews in 74 cities
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed December 9, 2013

Nothing bad about the stay but nothing really beyond average. The hotel had a good price and nice location. It was clean. The hotel provided free internet and breakfast. Overall, I would recommend to others.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnTN668, Manager at Clarion Inn, responded to this review, December 12, 2013
Thank you for taking the time to post a review of our hotel. My apology that you felt your stay was just an average experience. The staff and myself strive to make your experience at our hotel feel as much like home as possible. If you are in the area again please stay again and let us exceed your expectations.
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Elberton, Georgia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 24, 2013

The hotel itself is average. It used to be a Hampton inn. Basically what to expect is a dated Hampton Inn. The front desk staff is very friendly and helpful. The front desk staff goes out of their way to be polite and helpful.
The problems I experienced dealt with the house keeping staff. When we checked in, our non smoking room wreaked of cigarette smoke. When we were inspecting the room, we found a couple of hundred dismantled cigarettes in the bottom drawer of our dresser. (Wonder what the previous guests did with that?) I complained about it and was told "house keeping probably does not check the drawers." House keeping does not wear uniforms. Maybe I expect too much, but I am used to house keeping wearing some kind of uniform or at least proper identification. It seems odd having very non professional looking people wandering around the hotel. My third complaint about house keeping is that they have absolutely no personality. Their version of "excuse me" is to say nothing and keep pushing the cart closer and closer until you move. I could not even get down the hall because they had a cleaning cart and a dirty linen cart parked side by side. They seem annoyed that I needed to walk down the hallway. My fourth complaint is that that house keeping kept the fire doors propped open most of the time they were working. As any fire fighter will tell you, there is a reason the signs on fire doors say "keep closed at all times."
The location is good. The front desk staff is awesome. Breakfast is average. Housekeeping is sub par and far from professional.
I might stay here again, but most likely on my future visits I will stay at the new Hampton Inn directly behind this hotel.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnTN668, Manager at Clarion Inn, responded to this review, November 26, 2013
We apologize for the cleanliness issues you had with our housekeeping department. We totally agree with you and are addressing these issues. The staff uniforms have been ordered we just have not received them yet. We do hope that if you are in the area that you would please stay with us again.
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Foley, Alabama, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2013

Scenic area, this is older hotel, but remodeled nicely. We enjoyed it was operated by locals and find this to be best option when selecting rooms. Food was good and room clean. Lookout mtn. ,Etc. Is about 3 mi.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnTN668, Manager at Clarion Inn, responded to this review, November 26, 2013
Thank you for taking the time to do this survey. The staff and I want to thank you for staying with us and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Tx
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 20, 2013

This Hotel was a nice hotel for the price. Our room was clean and the beds were nice, clean and comfortable. They have continental breakfast and everything in dining area was clean. The hotel is convenient to downtown, Rock City and Ruby Falls without paying downtown price. We would stay here again as long it was under the same management.

Room Tip: Ask to see room before you pay for it.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnTN668, Manager at Clarion Inn, responded to this review, November 21, 2013
Thank you so much for review. If you are back this way please stop in and see us again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn

Address: 3641 Cummings Hwy, Chattanooga, TN 37419 (Formerly Hampton Inn)
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Just minutes from everywhere you want to be and everything you want see in Chattanooga and Lookout Mountain. We are at the bottom of beautiful Lookout Mountain with easy access to the interstate to get to all the parks, sports fields, downtown, and North or South on I-75 if you are traveling. We are just a few miles to Ruby Falls, Incline Railway, and Rock City. Enjoy the area without the worry of spending too much. Complimentary breakfast buffet, quiet outdoor pool, and close to a variety of restaurants some in walking distance. ... more   less 
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Also Known As:
Hampton Inn Chattanooga-w-i-24/Lookout Mountain Hotel Chattanooga
Hampton Inn Lookout Mountain
Chattanooga Hampton Inn

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