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“Good Last Minute Stop” 4 of 5 stars
Review of Clarion Inn

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Clarion Inn
2.5 of 5 Hotel   |   3641 Cummings Hwy, Chattanooga, TN 37419 (Formerly Hampton Inn)   |  
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Ranked #35 of 98 Hotels in Chattanooga
Athens, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Good Last Minute Stop”
4 of 5 stars Reviewed October 14, 2013

Clean, nice room. We went to Chattanooga on a whim without reservations, and ended up here for out second night (the first night's hotel was a disaster). Our fault that the only availability they had left was a smoking room. We took it. Unfortunately the room still had a lingering cigarette smell, but otherwise the it was clean and spacious. The service was adequate and the breakfast was nice. Very convenient to Lookout Mountain/ Ruby Falls/ Rock City.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, October 15, 2013
Thank you for choosing Clarion Inn for your lodging while in Chattanooga. I am pleased that you enjoyed your stay except for the smoking room. We do try to make those rooms smell as fresh as possible but being a non-smoker it does not help.

We hope to serve you on future visits to our area and that you will get a non-smoking room. We only have about 8% smoking rooms and unfortunately you came on a sold out date. Thank you for being our guest.
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151 reviews from our community

Traveler rating
    32
    65
    34
    18
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Flowood, Mississippi
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 14, 2013

We are Choice Hotel Gold Members and have been for so e time. Through the years we have stayed primarily at Comfort Suites and decided to try the Clarion and see the difference. All I can say is if all Clarions are like this one then God help anyone who stays that needs sleep.
We drove 400 miles the day we arrived at the hotel and checked in arouvd 9:45 pm. The first room we were given was on the second floor and when we walked into the room it was filthy. The room had not been cleaned from the previous night before. Went back down stairs and was given a room on the first floor, but after about 30 minutes it was obvious that we should have cleaned the room on the second floor. At 11:30 went to front desk to complain about the noise on the second floor.
It sounded as if someone was having a football game and it must have been in the first quarter because the noise still kept going until around 1:15 am. They must have taken a 5 hour half time break because around 6 the game started again.
The air in our room must not have been working properly because we had to turn it down to 60 to get it to even cool the room. The beds were ok but kind of soft and helped you stay close to your loved one as you both would roll to the center.
Now do let me add that the front desk clerk was very helpful and very courtious. Yeh rooms need to have all the carpet either cleaned or updated. The hotel owner would do good if the would spend a little money on have the grout cleaned the bathroom.
Not sure about breakfast as we have not made it that far yet. Yes thats right I am writting the review even before we have left.

Room Tip: Ask for a room on the second floor.
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, October 16, 2013
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Barefoot Bay, FL
Top Contributor
112 reviews 112 reviews
19 hotel reviews
Reviews in 53 cities Reviews in 53 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 27, 2013

Good room, nice folks. Great sleep here! Close to freeway, but no noise. A variety of restaurants nearby. This was out first night of a 16 day treip and the room was a great start. Clean, quiet, great staff, great room.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, September 30, 2013
Thank you for being our guest while in Chattanooga. We are pleased that you enjoyed your stay with us.
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tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2013

I booked this hotel online partly because of the good reviews that were given here. We were not at all disappointed. After "move-in day" at UTC, we were exhausted, and this hotel was a great place to clean up, relax, and unwind. The man at the registration desk could have been at a 5 star luxury resort and not been any more professional - he made us feel like we were the only guest within 100 miles. The rooms are very clean, breakfast very adequate, and coffee was good---all we needed. This is close to road and we were worried about the noise but stayed on bottom floor and could not hear any traffic. There is a Wal-Mart directly across the street, gas station next door, and Wendy's and Logan's restuarants across the street. We will definitely be staying here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, August 19, 2013
Thank you so much for taking the time to give feedback about our hotel. We appreciate your valued feedback very much. I am glad you enjoyed your stay, the staff, and most of all the hotel met up to the high standards we demand for our guest to have a nice clean room waiting on them. We look forward to serving you on future visits to our area.
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Alton, Illinois
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 9, 2013

we used this as our half way point from IL to St. Augustine, FL. It was comfortable and clean. Very nice staff. clean pool. Nice sized room, but ours did not have a microwave or mini fridge. That would have been an improment, but still not bad. Shower had great water pressure. Felt very clean! Only drawback was the toilet was unusually loud. but that wasn't a big deal for us. Overall good place to stay, especially if clean is important to you.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, August 11, 2013
Thank you for being our guest! We appreciate the evaluation of our hotel. I am sorry you had a problem with the toilet being loud. We will make sure it gets a new housing unit, which is what makes them loud when they start getting old. I hope we have the pleasure to serve you on future trips.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2013

This hotel was in an amazing location! The view was incredible service was great and lots of options for the free breakfast! Our room was very clean! Beds were comfortable also! I would certainly stay here again!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, July 12, 2013
Thank you for taking the time to write a review of our hotel. We appreciate your high markings and were happy to give you a nice clean place to stay in while in Chattanooga. We look forward to serving you on future trips to our area.
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Benton, KY
Top Contributor
75 reviews 75 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 2, 2013

Stopped here on the way home from vacation. The gentleman at the counter was fantastic. The building was clean and fresh looking inside and out. The room had been updated fairly recently and didn't look like most that seem to just have a cover up done to them. This looked like someone meant to remodel it, and did it well. Morning staff was just as friendly and the breakfast was adequate. Before we even left the lot we were talking about spending a weekend back in the area and staying there. Very, Very impressed. This moderate hotel looked like and treated us a well or better than any 4 or 5 star hotel ever has. Did I say I recommend it yet. Well I do.

Room Tip: I believe the even number rooms are all on the front side of the building facing the parking lot. We...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, July 3, 2013
Thank you for taking the time to write about our hotel. We appreciate your praise and evaluation of our hotel.

We appreciate your business. I hope we will have the pleasure of serving you on future trips to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn

Address: 3641 Cummings Hwy, Chattanooga, TN 37419 (Formerly Hampton Inn)
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 98 Hotels in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Just minutes from everywhere you want to be and everything you want see in Chattanooga and Lookout Mountain. We are at the bottom of beautiful Lookout Mountain with easy access to the interstate to get to all the parks, sports fields, downtown, and North or South on I-75 if you are traveling. We are just a few miles to Ruby Falls, Incline Railway, and Rock City. Enjoy the area without the worry of spending too much. Complimentary breakfast buffet, quiet outdoor pool, and close to a variety of restaurants some in walking distance. ... more   less 
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Also Known As:
Hampton Inn Chattanooga-w-i-24/Lookout Mountain Hotel Chattanooga
Hampton Inn Lookout Mountain
Chattanooga Hampton Inn

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