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“2.5 Stars: Not the Best Chattanooga Has to Offer” 3 of 5 stars
Review of Clarion Inn

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Clarion Inn
2.5 of 5 Hotel   |   3641 Cummings Hwy, Chattanooga, TN 37419 (Formerly Hampton Inn)   |  
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Ranked #34 of 98 Hotels in Chattanooga
Dallas
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
“2.5 Stars: Not the Best Chattanooga Has to Offer”
3 of 5 stars Reviewed October 6, 2012

I stayed at the Hampton Inn while visiting Chattanooga on business because:

a) It was close to a meeting.
b) It was cheap.

In retropsect, Chattanooga is a fairly small city and every place is relatively close to every other place and for the lousy night sleep, it really wasn't worth the price. A few things to note:

1) This is an older hotel. The rooms are older and a lot of noise and comes through them.
2) The rooms are not dirty but they are not particularly clean either.
3) Wireless service is available but the connection is pretty weak.
4) Breakfast is your standard Hampton Inn breakfast fair.
5) I don't know what service there was beyond being checked in.

I heard a rumor after I stayed that Hilton was going to strip the place of its Hampton Inn brand because it failed to meet standards. If that is true, it isn't suprising - and hopefully the threat of it has prodded management to try a bit harder.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, October 8, 2012
Thank you for taking the time to write a review about your recent stay with us. We really appreciate your feedback and are very sorry you were disappointed in the condition of your guest room and amenities. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    42
    70
    39
    18
    3
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Nashville
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 3, 2012

We stayed on the first floor on a Saturday night, the room was very clean, quiet, comfortable and had a nice hot shower. The free hot breakfast offered many delicious choices including eggs, sausage, fresh cut fruit, fresh coffee, waffles, toast, bagels, assorted cereals, need I say more? For what we paid for the room I was expecting something a little less impressive. We were within minutes of Rock City, Incline Railway, Ruby Falls, and downtown Chattanooga. It is a very quiet and convenient location, less than a half mile from the interstate. This isn't the place to stay if you wish to be withing walking distance of shopping, restaurants and the urban scene, but I highly recommend it if you like to be within driving minutes of the local area attractions plus downtown, yet sleep somewhere a bit more rural and quiet.

Room Tip: Our room on the first floor in the left end of the building was very quiet and has a direct route to...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, October 5, 2012
Thank you for commenting on our hotel. I appreciate your valued feedback of our accommodations and service. Thank you for your business and the opportunity to serve you. I hope we can serve you on future trips to our area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO
Top Contributor
87 reviews 87 reviews
48 hotel reviews
Reviews in 64 cities Reviews in 64 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 19, 2012

We stayed one night recently. Our first room was small and dark, the window opened to the outside of the upper part of the lobby wall (hard to explain but little light came in). I noticed that there was not a mini-fridge which we need and I forgot to request when I made the reservation. I called the front desk and was quickly assigned to a much larger, brighter and better room almost right next to where were. The new room had Jacuzzi in the room (I never do understand why hot tubs sometimes show up in the living area of a hotel room) and the bed in a large alcove. All-in-all very nice and much larger. It did cost a few dollars more but well worth it.

By the way the bath and bedroom of the room were adjacent to the elevator but the noise was minimal and didn't disturb us at all.

A few minutes after we were in the new room, the front desk clerk came to the room and returned an item we has accidentally left in the first room. This is very attentive service.

As others have mentioned this is an older facility. It was clean in all places - the bath, bedroom, public areas, etc. but a bit frayed.

The breakfast was typical Hampton with some pre-made omelets, ham, and the regular items such as waffles, fruit, breads, etc. The two hostesses were very friendly and kept the food area and tables clean and organized.

We didn't go out to eat but I saw several chain restaurants in the area but none within walking distance.

This hotel is very convenient to I-24 and fairly priced, I would stay again.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, September 20, 2012
Thank you for commenting on our hotel. I appreciate your valued feedback of our accommodations and service. Thank you for your business and the opportunity to serve you. I hope we can serve you on future trips to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 17, 2012

This building is in need of a little updating, but very comfortable and clean. The staff was excellent and there were almost always free chocolate chip cookies in the lobby. Cracker Barrel is nearby and the complimentary breakfast in the lobby was good. This was a pretty typical Hampton Inn.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, September 19, 2012
Thank you for commenting on our hotel. I appreciate your valued feedback of our accommodations and service. Thank you for your business and the opportunity to serve you. I hope we can serve you on future trips to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
Top Contributor
93 reviews 93 reviews
45 hotel reviews
Reviews in 60 cities Reviews in 60 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed September 15, 2012

Overall this is a nice enough hotel...rooms are on the small side compared to other Hampton Inn's we have stayed in, especially the overall room size. Service is very professional and friendly. There aren't very many food eateries nearby - but they do have a Logan Roadhouse which is average at best... The room was clean and bed was comfortable so for a one night stay it wasn't too bad...

Room Tip: get a room with a couch/sofabed....it makes all the difference
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, September 19, 2012
Thank you for commenting on our hotel. I appreciate your valued feedback of our accommodations and service. Thank you for your business and the opportunity to serve you. I hope we can serve you on future trips to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Top Contributor
120 reviews 120 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 13, 2012

We stop over night at this location in the way to see Lookout Mountain. The room was clean and very nice. The location was great to go see Lookout Mountain and Rock City and then get back on x-way to Florida. Breakfast was also very nice. We Injoyed our stay...

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, September 15, 2012
Thank you for commenting on our hotel. I appreciate your valued feedback of our accommodations and service. Thank you for your business and the opportunity to serve you. I hope we can serve you on future trips to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trussville, Alabama
Top Contributor
70 reviews 70 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 6, 2012

We stayed one night in route to another destination. The room was comfortable and clean, and the location was convenient to restaurants, gas stations, shopping... If in the area, we would stay there again.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel54946, General Manager at Clarion Inn, responded to this review, September 8, 2012
Thank you for commenting on our hotel. I appreciate your valued feedback of our accommodations and service. Thank you for your business and the opportunity to serve you. I hope we can serve you on future trips to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn

Address: 3641 Cummings Hwy, Chattanooga, TN 37419 (Formerly Hampton Inn)
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Just minutes from everywhere you want to be and everything you want see in Chattanooga and Lookout Mountain. We are at the bottom of beautiful Lookout Mountain with easy access to the interstate to get to all the parks, sports fields, downtown, and North or South on I-75 if you are traveling. We are just a few miles to Ruby Falls, Incline Railway, and Rock City. Enjoy the area without the worry of spending too much. Complimentary breakfast buffet, quiet outdoor pool, and close to a variety of restaurants some in walking distance. ... more   less 
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Also Known As:
Hampton Inn Chattanooga-w-i-24/Lookout Mountain Hotel Chattanooga
Hampton Inn Lookout Mountain
Chattanooga Hampton Inn

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