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“Clean, convenient, and very helpful staff” 5 of 5 stars
Review of Homewood Suites by Hilton Chattanooga/Hamilton Place

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Homewood Suites by Hilton Chattanooga/Hamilton Place
3.0 of 5 Hotel   |   2250 Center Street, Chattanooga, TN 37421   |  
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Ranked #43 of 98 Hotels in Chattanooga
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Clean, convenient, and very helpful staff”
5 of 5 stars Reviewed July 20, 2013

Very nice hotel. Front desk staff was very friendly and helpful. The rooms were very clean. Close to restaurants and the highway. Only about 15 minutes to Ruby Falls. I would definitely stay here again. Very good value.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyOursler, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, July 22, 2013
Dear MDauwn2
Thank you for taking the time to review our hotel. I'm glad you had a good stay with us.
Sally O, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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271 reviews from our community

Traveler rating
    108
    65
    33
    39
    26
See reviews for
129
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • German first
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English first
Trinity
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 19, 2013

I was greeted by a very nice young man, and the lobby was warm and inviting. That is where the positive comments end. The furnishings in the room were beat up. The desk chair was ripped, the coffee maker did not work, the temperature of the room would not regulate, and the bathroom had not been thoroughly cleaned.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyOursler, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, July 22, 2013
Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience and hope you will consider staying with us again in the future so we may show you the quality hotel stay you expect and deserve.
Sally Oursler, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eatonton, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 18, 2013

was very satisfied w/accommodations. I was pleased with the service I received from the breakfast staff and the helpfulness of the front desk. We found the pool area very nice and the rooms were quiet.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyOursler, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, July 23, 2013
Dear Steve S-
Thanks for the positive review. Hope you stay with us again next time you are in Chattanooga!
Sally O, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 17, 2013

Their rooms are clean and nice (Plush). They also provide a Free dinner and breakfast. Internet was fast. I have stayed here multiple times, every time is a pleasure.Elevators are fast and smooth. NEVER had a problem with parking or security.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyOursler, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, July 18, 2013
Dear Mr. Mike J-
Thanks for the great review. I appreciate that you took the time to post on our hotel.
Sally O, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2013

Nice quiet hotel. Great, friendly staff. Great location for me as this hotel is convenient to most of my customer base while traveling. The beer on tap at the Manager's reception is a plus for this traveling salesman as well after a long day. I while most likely stay here again and bring the family to let them enjoy the pool while I work.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyOursler, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, July 16, 2013
Dear C Sledge- thanks for the great review. Glad we took such good care of you while you were with us.
Sally O, General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2013

Quiet place to stay. Friendly Staff. Convenient location to my customer base and close to the mall and restaurants. Beer on tap at the Manager's Reception is a plus for this traveling salesman too!I will most likely stay here again and bring the family to enjoy the pool while I work.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyOursler, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, July 18, 2013
CSledge-
Thanks for the nice review. I appreciate the time you took to post.
Sally O, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
1 review
3 of 5 stars Reviewed July 15, 2013

Although a quiet hotel with helpful staff, the room was in need of an upgrade. The selection of breakfast and manager reception items was poor. The location was a little distant from area attractions and there were a limited number of restaurants in the area other than chain or fast food. It also was a little far from the downtown area of Chattanooga.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyOursler, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, July 16, 2013
Dear James T-
I was sorry to read that you had some issues with the quality of food. We are continuously trying to improve the hotel and I appreciate the feedback.
Sally O, General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Chattanooga/Hamilton Place

Address: 2250 Center Street, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#22 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chattanooga/Hamilton Place 3*
Number of rooms: 76
Official Description (provided by the hotel):
The award-winning Homewood Suites by Hilton® Chattanooga-Hamilton Place hotel is a luxurious resource for visitors to Chattanooga, Tennessee, whether they are traveling for business, pleasure or an extended stay. Located approximately ten miles from downtown Chattanooga, guests won't find themselves short of entertainment. ... more   less 
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Also Known As:
Homewood Suites By Hilton Chattanooga/Hamilton Place Hotel Chattanooga
Homewood Suites Chattanooga
Hilton Chattanooga
Homewood Chattanooga
Chattanooga Homewood Suites
Chattanooga Hilton

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