Amazing customer service at the counter and from management. Allison went above and beyond. I commented my room was hot to myself when I walked in. A housekeeper overheard and told the manager. Unsolicited and certainly unexpected I got a call asking what they could do to make it right. I was given a couple of pantry items and 2000 Marriott points. That was amazing and totally unexpected. The desk staff was great at any hour of the day. They seemed happy to help and saying hello was their pleasure and not a distraction.
The location is right by a decent mall for Chattanooga. You can walk to Red Lobster, J Alexanders, or Starbucks easily. There is lots of shopping and a$3.50 movie theater down the street.
The room itself is a standard Courtyard room. The curtain colors keep it brighter than most. I like the different shower curtain. The tub and bathroom were actually updated and the room is comfortable with plenty of outlets. I would have liked to had a luggage rack, thehot tub was filled with concrete. The gym is lacking but standard for this category hotel. I just left and ran a lap around the outside of the mall. The room TV had a channel guide in the booklet. Lobby is the updated bistro set up. Room was very clean.
The first place that made me feel like a Platinum member is actually a big deal. I'll be back!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Marriott and Hotels.com so you can book your Courtyard by Marriott Chattanooga I-75 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Chattanooga i-75 Hotel Chattanooga
- Courtyard Chattanooga i 75
- Chattanooga Marriott
- Chattanooga Courtyard