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“No wonder Four Points is ranked #1” 4 of 5 stars
Review of Four Points by Sheraton Nashville-Brentwood

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Four Points by Sheraton Nashville-Brentwood
3.0 of 5 Hotel   |   760 Old Hickory Blvd., Brentwood, TN 37027   |  
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Ranked #7 of 19 Hotels in Brentwood
Certificate of Excellence 2014
Los Angeles, California
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“No wonder Four Points is ranked #1”
4 of 5 stars Reviewed June 20, 2013

1. There were attendants welcoming you as you arrive and check-in was immediate. Sean was very cordial.

2. The hard wood decor has a cool Western vibe interiorly decorated with pastel colours that actually work.

3. It just so happens that on Wednesdays, they have a restaurant promo Best Brews BBQ with free appetizers and a local brew. Great way to start the evening with good live music.

4. The workout facility is worth it with several treadmills and an elliptical, in addition to yoga mats and weights on the side overlooking an over sized pool.

5. Now the room, situated on the 6th floor overlooked the beauty of Brentwood: green trees on a hillside. The simplicity of 2 free bottles of water for spg members plus a Mr. Coffee on deck is always good. The bed. I passed out for 3 hours immediately after a long day of delayed and missed flights.

6. This is a great place to stay if visiting Nashville, because it's close enough to the downtown (8 miles, 11 minutes), but just outside to see the beauty of Mid-Tennessee.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, June 26, 2013
Thank you for sharing in detail all of the great attributes about our property and amazing team! Our Best Brews and BBQ receptions are very popular and live music is getting incredible reviews.

Appreciate you taking the time to write and looking forward to seeing you soon!

Take care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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319 reviews from our community

Traveler rating
    160
    106
    26
    13
    14
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 16, 2013 via mobile

We have been to Nashville three times now for vacation and always choose to stay at the Four Points in Brentwood. We can always count on good customer service and a clean room. This time was no exception. We are Gold members and were happy to have an upgrade to a large corner room! Other than the extremely LOUD air conditioner, we were 100% pleased with our stay!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, June 26, 2013
Excellent to hear! We appreciate your loyalty and the time you took to share your great feedback. Our team is dedicated in making memorable stays and guest recognition!

Looking forward to your next vacation to Nashville and having the pleasure of accommodating!

Travel safe.
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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed June 16, 2013

After spending a week at a rental house in Destin, FL with sub par beds, our short stop in Nashville after driving for 12 hours was so relaxing. We called last minute, from 2 hours away and they honored the online rates we were able to find on our phones. Not to mention that everyone at the hotel was very friendly and helpful. Also, the huge, crystal clear flatscreen was a nice bonus! Being next door to Panera Bread and Target was convenient too!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, June 26, 2013
Our new beds are extremely comfortable and receive great reviews often! I am glad you were able to experience! Thank you for your business and looking forward to seeing you again soon.

Take care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 12, 2013

My husband and I stayed here while attending a family funeral, the staff was absolutely wonderful! The staff was pleasant, efficient, friendly and accommodating. Kudos to the management and the restaurant and bar staff, made our stay very pleasurable. The general manager Brent actually went above and beyond service of any hotel GM I've ever experienced before. He helped make a very difficult time into a much more pleasant experience. Lisa was a pleasure to deal with especially. Thank you Four Points in Brentwood for a wonderful stay, we look forward to our next trip to Nashville (under better circumstances) and will definitely stay here again.

Room Tip: Go with the suites, only way to go
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, June 26, 2013
Thank you so much for your kind words and taking the time to share. I was glad to be of assistance and our staff takes pride in being genuine with our guest needs.

Travel safe and see you soon!
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Kansas City, Missouri, United States
1 review
5 of 5 stars Reviewed June 6, 2013

Thank you for a wonderful stay. Karen, the bartender, was very friendly and helpful. The room was clean, and the staff was friendly, and the bed was the most comfortable bed I've ever experienced away from home. I had an excellent experience. Sheraton makes doing business out of town so nice.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, June 7, 2013
That is our goal! Thank you for taking the time to share such outstanding comments about the cleanliness of the rooms and our amazing staff. We use these comments to motivate the team to exceed expectations and to personalize each guest stay.

Travel safe and see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essen, Germany
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 28, 2013

Converted from a previous hospitality provider. Paint job and some upfits could have used a neater edge - but otherwise a very nice hotel. Had a King Suite for the long weekend and enjoyed the stay with an 11 month old.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, May 29, 2013
Agree! Glad to hear you had a relaxing weekend with us. Our property has many areas to relax with the pool and hot tub. Do not forget about our Live Music and Best Brews & BBQ receptions!

Travel safe and see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 27, 2013

The amount billed to my credit card was more than the final receipt given to me at checkout?! The rate was for stay + breakfast, however, they double charged me for the breakfast. When I called to have it corrected, the lackadaisical desk clerk's response was oops, I guess we'll credit the difference. Just what I want to do with my time - spend more of it making sure I actually receive the credit. In this day and age, to double bill, then provide an apathetic response is inexcusable.

Stayed May 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, June 3, 2013
Appreciate your feedback as this is certainly an odd situation and was pleased to hear it that the $10 was credited immediately when the call was placed. I can assure you, as this is the first feedback of such, that there was no intent. We take much pride in problem resolution and always appreciate any feedback given.

Look forward to your next visit and travel safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Nashville-Brentwood

Address: 760 Old Hickory Blvd., Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Brentwood
#4 Business Hotel in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Nashville-Brentwood 3*
Number of rooms: 212
Official Description (provided by the hotel):
Four Points by Sheraton Nashville-Brentwood, just 9 miles south of downtown, is by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi ... more   less 
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Also Known As:
4 Points By Sheraton Nashville
Four Points By Sheraton Nashville Hotel Brentwood
Arte Hotel Brentwood

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