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Extended Stay America - Nashville - Brentwood - South
2.0 of 5 Hotel   |   9020 Church Street East, Brentwood, TN 37027   |  
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Ranked #17 of 19 Hotels in Brentwood
Fort Atkinson, Wisconsin
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
“Just average”
3 of 5 stars Reviewed April 29, 2014 via mobile

We stayed as part of my birthday weekend celebration. We chose this hotel due to closeness to Nashville, price, and full kitchen. The hotel was honestly just ok. There is a great need to update the rooms, with the carpet being the main focus! The carpet was full of stains and just nasty. I was afraid to walk around barefoot! There was no way of cleaning the fully furnished kitchenware so I didn't use any of it (I have no clue if it's clean or not and I'm not risking it). The hotel seemed pretty safe, we didn't have any issues. The pool was a joke at the sister hotel, no one had cleaned it for the year yet so it was all full of green algae. For what we paid for the room, we got what we expected and literally nothing more. If you stay here, plan to be out and about all day long as this isn't a room you want to "hangout" in!

Stayed April 2014, traveled as a couple
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108 reviews from our community

Traveler rating
    33
    19
    10
    19
    27
See reviews for
22
18
14
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Nolensville, Tennessee
1 review
4 of 5 stars Reviewed April 21, 2014

We were in between houses and extended stay took great care of us. The staff was kind and courteous. My wife was moving us in by herself and Titus even helped her with the bags, door, and dog. We had a great stay.

Thanks

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 19, 2014

Will NOT stay at this hotel again! I know it's "ant season" but could have at least cleaned up the dead ants. Ants were even crawling on the bed. Kids couldn't leave juice boxes out unattended or would be overrun with ants. The room door would not closed properly. Chairs in the room were so bad, Goodwill probably wouldn't take them. Coffee maker was filthy.

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 19, 2014

When we arrived, our room had been given away. After an hour discussing options with the indifferent front desk personnel and corporate customer service (on the phone), we had to leave and go to another Extended Stay America location which was equally as bad in providing a room.
I will never stay at any Extended Stay America in the future.

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  • Stayed April 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Cushing, Maine
1 review
4 of 5 stars Reviewed March 29, 2014

I was pleasantly surprised. I spent three nights and found the experience very comfortable. The room was clean and well maintained. The kitchen facilities were adequate and the bathroom had been redone recently. The staff, from the front desk to the maintenance and cleaning crew were helpful and friendly. I will definitely stay here again and will recommend it to anyone looking for a modestly priced place to stay in the Nashville area.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Indianapolis, Indiana, United States
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 26, 2014

The outside was very dirty - trash laying outside of trash cans, general filth. The front desk clerk was not rude, but ABSOLUTELY would not smile. The interior was poor, but clean. If you need a cheap place to stay, this fits the "bill," but don't expect any soft warm fuzzies in the process.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Brentwood, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2014

I have been here almost a year in May. Since Ive been here. There have been awesome improvements. All the washers are working. The walkways and stairs are clean. I might want to mention also,everytime freezing rain is forcasted. Staff have salted the stairs. Thank you!! I read some of the reviews and let me say it isnt the staffs fault that they dont have an elevator. They have made this a great place for me to stay at a reasonable price. They offer free wfi.My room is cleaned weekly and they do a great job,leaving towels and necessities. Betty,Sherell,Gerald have really spruced up the place. The lights in the parking lot are finally working. I love staying here they are great people to talk with and very helpful if you need anything. This is a great location for everything Nashville at a great price. Hoping to stay longer at least till the pool opens.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Nashville - Brentwood - South

Address: 9020 Church Street East, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 19 Hotels in Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Nashville - Brentwood - South 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stayamerica Nashville-Brentwood Hotel Brentwood
Extended Stay Brentwood
Brentwood Extended Stay

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