We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great stay .....always is!!!” 5 of 5 stars
Review of Sleep Inn

Save Saved
You added Sleep Inn to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sleep Inn
2.0 of 5 Hotel   |   1611 Galleria Blvd., Brentwood, TN 37027   |  
Hotel website
  |  
Hotel deals
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #15 of 19 hotels in Brentwood
Waterloo, IL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“great stay .....always is!!!”
5 of 5 stars Reviewed May 20, 2013

In for business. Always a great stay. Clean-comfortable. Staff is nice. Great location to everything. Close to Franklin....close to the city. Franklin hotels are dirty. Stay here a few minutes up the road is the way to go. Great nice and safe-clean area. Will continue to stay. Sign up for choice privileges and get free nights. Love this hotel chain.

Room Tip: Stay here close to Franklin Tn for clean and comfortable rooms.
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanalCK, Manager at Sleep Inn, responded to this review, May 29, 2013
Thank you for taking the time to write a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your great review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

67 people have reviewed this hotel

Traveler rating
    24
    19
    10
    10
    4
See reviews for
14
13
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Sao Paulo, SP
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 6, 2013

.
I was afraid when booked due to negative reviews posted in tripadvisor, but this hotel surpassed my expectations. The location is excelent near Franklin and not too far from Nashville, the breakfast is very nice and the staff is awesome ( thanks to Joel). The room was big, the bed confortable and the shower good. The hair dryer was not working and the bathroom fan was dusty. Maybe a little restoraration would help. The staff is worried about guest satisfaction . They asked about my stay and for me this concerns about satisfaction do matter.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanalCK, Manager at Sleep Inn, responded to this review, May 11, 2013
Dear Valued Guest:

Thank you for taking the time to write a great review with such positive feedback! We have shared your comments with our staff, and they join us in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,
Your Sleep Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 27, 2013

We stayed on here returning from Fla. We requested "pet free and odor freshener free" and were pleased with our room. For a place to put a weary body it was great...clean...good bed...nice flat screen...and a hot shower! We only wished breakfast had started earlier than 6:30 because we were back on the road by then. We make this trip every couple of years and will stay here again without hesitation. Plus the "front "people were very nice and friendly. It was a good experience all around....and for the area the price was good esp. for seniors.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanalCK, Manager at Sleep Inn, responded to this review, May 29, 2013
Thank you for taking the time to write a review concerning your recent stay at our hotel.
Your feedback is always welcome and is very important as it helps us make further improvements at our hotel to serve our guests even better.

I have shared your comments with our staff and we will definitely take steps to ensure that your next stay with us is even a more pleasant one. It is always great to receive positive reviews from guests as they are a valuable source of encouragement for our hard working and caring staff. We all sincerely thank you for your business and shall look forward to seeing you here again, soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coopersville
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2013 via mobile

I have traveled for several years and this hotel is way over priced. The staff was super nice cleanliness was average size was way below normal. We used a coupon that dropped the price and after getting in our room wished we went else where. Room was cramped small beds with little space. Sink was tiny, could barely get my hands under it. Stand up shower that was tucked inside a sliding door with the toilet with little room to move. Only way I would stay again was if every where else was booked.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Primetech, Manager at Sleep Inn, responded to this review, April 4, 2013
Thank you for taking the time to write a review on our hotel. We are disappointed that you were not happy with your stay with us and that you found the hotel "overpriced". If you are a Nashvillian, I am sure you are aware of the fact that hotels in the upscale Cool Springs area are all priced much higher than us. Given the excellent guest amenities that we offer, ranging from free sumptuous hot breakfast and free WIFI access to large flat panel TVs and luxurious plush pillow top beds, frankly, the rate you paid to stay with us makes us one of the best hotel values in the entire Cool Springs area. You also mentioned that the room size was not to your liking. Well, as the name suggests, the Sleep Inn design is based upon a modern and comfortable yet no-frill type of sleep accommodation at a reasonable price. These quality features are backed by our hard-working hotel staff that provides unsurpassed customer service which you seem to have appreciated as well. The expansion and growth of the Sleep Inn concept and brand of hotels worldwide is a definitive testimony to its widespread acceptance and success. I would also like to mention yet another benefit for Sleep Inn guests involves membership to our coveted frequent traveler program called Choice Privileges. This program can earn you points towards future travel like free hotel stays, flights, gifts and much more. We are glad you stayed with us and do appreciate your business. Hope you will chose Sleep Inn the next time you travel and here's wishing you a very happy stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 43 cities Reviews in 43 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 31, 2013 via mobile

We stopped on our way home from FL with dog and child. Our king room with rollaway was ready upon arrival and while the first floor room was a bit small, it had everything needed: flat screen tv, rollaway, plenty of outlets, frig. Nice and new.

Breakfast was better than average with hot eggs, sausage, biscuits and gravy.

Front desk staff was very helpful and kind.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 25, 2013

We have stayed at this property several times before, each time taking our large dog in with usand have always been pleased. I always disclose up front that we have a pet and am happy to pay a reasonable fee for such a privilege. The fee for this property is 10.00 per pet. No problem. There were few guests from the look of vehicles in the parking lot. The front desk clerk was kind. We asked for a room with two beds. We were given a room on the fourth floor way in the back of the hotel. Our room was clean. However, I have read several responses from management to complaints that state that they have installed flat screen tv's in EVERY room. Not ours! They have replaced many mattresses. Not ours! The bed linens were of the cheapest quality. No double sheets which can be found in all but the cheapest motels these days. The alarm clock did not work. The phone directory card has been removed, revealing numerous holes. There is a very tiny area that may be considered a desk but there is no available electrical outlet. The fridge was not cold at all, which was rectified by the front desk help, by pulling out the fridge and adjusting from the back. I can only assume the reason it was turned downwas to conserve energy as I feel this room is not rented out very often. I understand that some pet owners are negligent and allow their pets to cause havoc in a room and that there is no way to distinguish who will be responsible and who will not. However, could not the same argument be made for a room rented to a bunch of partying young people, a rowdy bunch of sports fans or ball players, etc.? I do not mind paying a little more of a pet fee in order not to be discriminated against on the presumption that I may allow my pet to litter a room. Obviously, no one should tolerate an irresponsible pet owner but charges can be added to a credit card after the fact, as is the case for smokers who smoke in a non smoking room room. the hotel is conveniently located to many restaurants and excellent shopping. However, I will be looking elsewhere along I-65 to stay. Many people travel with pets these days and the selection of hotels allowing pets for a reasonable fee is getting better all the time.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Primetech, Manager at Sleep Inn, responded to this review, February 28, 2013
Thank you for taking the time to mention things that you liked and disliked about our hotel based on our recent stay. We really apologize for the shortcomings that you experienced; however, we appreciate your critical evaluation of issues because it helps us to identify areas that we need to improve upon in order to serve our guests better than any other hotel in the area. We have been a pet-friendly hotel from day one since we opened our doors and the outstanding testimonials from our satisfied guests whom we have cared for over the years have been no less than overwhelming. This is because our entire staff truly cares for our customers to provide their best service towards the guests' fullest satisfaction. During the last six months or so, we have spent a lot of effort in steadily upgrading our amenities in most of the rooms but we are not 100% there yet. We sincerely apologize to have randomly assigned you a room that was nice and clean like you said but was also scheduled for improvements in the near future. Rest assured, it was an oversight but it definitely was not based upon your having a pet. Far from it, actually, and if you had just asked the front desk staff to help you move to another pet-designated room with newer amenities, they would have gladly done so. It seems from your review that you have been a satisfied repeat customer of ours and we really would like to keep it that way. I hope we will have yet another opportunity to serve you soon and I am confident that we will all make sure that you have a very pleasant stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2013

We stopped here on our way back from a trip to Cape San Blas with our dogs. It was late and we were exhausted. The lady at the front desk was pleasant and helpful with suggestions for pizza delivery. The room was great-clean and up-to-date. Free wireless. The AAA rate even with the dog surcharge was excellent. I rated the location down only because we had trouble finding it, but that might have been the navigator's error.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sleep Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn

Address: 1611 Galleria Blvd., Brentwood, TN 37027
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn 2*
Official Description (provided by the hotel):
Sleep Inn - Cool Springs/Brentwood is located off exit 69 on interstate I-65 just 12 minutes south of downtown Nashville. The hotel is located close to the Cool Springs Galleria Mall, office buildings, fine restaurants, Legends Golf Course, and historic downtown Franklin. The 4-story hotel with secure interior corridors has 92 spacious and clean rooms with excellent guest amenities for both the business and leisure travelers,family groups, and sports teams. Tour buses are welcome. Ample free parking is available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Choice Hotels, Travelocity, Hotels.com, Tingo, HotelsClick, Priceline, BookingOdigeoWL, Venere and Agoda so you can book your Sleep Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn Hotel Brentwood
Sleep Inn Brentwood
Brentwood Sleep Inn

Owners: What's your side of the story?

If you own or manage Sleep Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.