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“RAFTING & on-site CAMPING! What you should know!” 5 of 5 stars
Review of Big Frog Expeditions

Big Frog Expeditions
1278 Welcome Valley Road, Benton, TN 37307
877 776 2633
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Ranked #4 of 6 attractions in Benton
Type: Tours, Bodies of Water
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Attraction Details
Owner description: Whitewater rafting on the Ocoee River in Southeast Tennessee. Great Value and Big Fun! Half Day and Full Day whitewater rafting trips on America's Olympic River. We offer camping, whitewater rafting, guided mountain biking, guided hiking, flat water lake kayak tours and whitewater kayak instruction. Minimum age for Ocoee River rafting is 12 years old. The Ocoee River is dam controlled to ensure excellent water levels for all seasons. We operate from March through early November.
Nashville, TN
Top Contributor
59 reviews 59 reviews
19 attraction reviews
Reviews in 24 cities Reviews in 24 cities
94 helpful votes 94 helpful votes
“RAFTING & on-site CAMPING! What you should know!”
5 of 5 stars Reviewed May 22, 2012

There are plenty of reviews about the rapids and such, so here is our review of the whole experience, including camping on site. I hope you find this helpful in planning your trip! :)

We had 4 people in our party, we'd all bought a groupon for rafting. The return policy is clearly stated on their website, and it is very strict, so please be aware of that before you book to avoid any problems. We reserved 2 of their camping tents onsight in advance. We drove down from Nashville, it took about 2 hours. We checked in, everyone was really nice. They gave us 2 tents directly behind the check in office, up on a hill. They are very small, they say that each tent can hold 4 people, that seems ridiculous, but they do provide 4 twin sized mattresses inside (which takes up the whole tent... so there wouldn't be any room for your stuff). I suppose it would work for 2 adults and a child. But if it were me, and you were a family of 2 adults and 2 teenagers or something, I'd definitely rent 2 tents. We put 2 mattresses on top of each other for each of us, so our mattresses were double-decker and more comfortable... then we had room for our bags and such. The camping facility is nice. We liked how natural our area was, and noticed that there was another nice circle of tents at the top of the hill, it would be nice for a large family or group that wanted to rent like 6 tents, they could rent the whole area and have privacy. However, the tents at the bottom of the hill, near the entrance were just out on a field, they had no shade/trees. That isn't camping in my opinion. It looked like a church group had rented that area, I'd avoid that area if at all possible. Our area had a firepit and charcoal grill area to share with a total of about 5 tents. No one else wanted to use it when we did, so it wasn't a problem. There was a large covered pavillion heading down towards the bathrooms and it had electricity. We saw another family using the outlits for a coffee maker and skillet in the morning, that seemed like it was much easier than us trying to fry bacon over the charcoal grill- it took forever! ha ha. Anyways, we slept well, but 2 local dogs do come by to swipe food you've left out. They are very friendly, but still... if you want to keep your bread or crackers, keep them hidden! :) Our rafting time was 10am. We got there just in the nick of time to fill out our forms/waivers... then headed on the bus. It wasn't too long on the bus, then we got to where we put our rafts in, they gave a little lesson. You do get to choose your guide, so while on the bus- pick out who you like the best... personality wise, since he'll be joking around with you (or not) the whole afternoon! We liked our guy, he was experienced and funny... the four of us girls got to be in the same raft without anyone else which was nice. The actual rafting was fun, we did the MIDDLE Ocoee rafting trip. We stayed energized with adrenaline the whole way basically. Half way through, the rafts pull over and you can get out and walk around... really I think they did this because there became a back up of other rafting companies and ours all in the same area, so I think we all stopped for a minute to let the others go by. We brought granola bars and ate them then, we were starving. Rafting is a lot of work!
After the trip was over, we tipped our guide and headed back to our cars and the Big Frog campsite area. We showered and got freshened up and then headed to the local restaurant our guide had highly recommended. We told the hostess his name and he got "points" so that when he gets a certain amount, he eats free. :) The food was good, but the service was REALLY SLOW.
Anyways, I hope that was helpful. If you have any questions, let me know!

Visited September 2011
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67 reviews from our community

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Date | Rating
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English first
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
Reviews in 16 cities Reviews in 16 cities
51 helpful votes 51 helpful votes
“Excellent and Professional Group”
5 of 5 stars Reviewed May 21, 2012

My crew of 4 travelled the middle river with Joey. It was his first trip of the 2012 season. Never did we feel as if we were in danger. We had an excellent crew that followed his commands and he was able guide the raft into the class 4 rapids with ease. Only once during the trip did he yell for us to get down and in the center of the raft. They guys and gals at the outpost were very friendly and even allowed us to use some sunscreen before went out for the day. Do only recommendation I have for Big Frog is that they need to have their photos that they take of you on the trip placed online so that you can purchase them after the trip as opposed to right on the spot. The pictures are also a bit pricey at $15 a picture. We plan on coming back during the summer to complete a full river trip.

Visited May 2012
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Experience with Big Frog”
5 of 5 stars Reviewed October 11, 2011

We had a great experience with Big Frog this past weekend. We had 4 adults and 4 kids (ages 16, 15, 12 and 12). The whole process was very smooth from check in to return to the outpost. Our guides (we had 2 rafts for 8 people) were both very professional and fun at the same time. I would definitely recommend Big Frog Expeditions.

Visited October 2011
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4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2011

Our rafting trips with Big Frog are always fun! We always have very knowledgable guides and we had a problem with another rafting company taking our money and not providing a service, and Big Frog helped us out with that too. I can't say enough about this Rafting Company! Try them, you won't be disappointed.

Visited July 2011
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Florence, Alabama
1 review
“Overall fun trip-a few negatives to be aware of”
4 of 5 stars Reviewed September 11, 2011

This was our 3rd trip to Big Frog as a church group and overall we are pleased with them, however there are a few areas they could improve on. First, we arrived 30 min prior to our trip time as instructed, only to stand around and wait for over an hour before the bus arrived to take us up river to the rafting site, another 30 minutes away. It was pouring down rain so they supplied us with rain jackets under our life vests-both of which smelled so bad we could hardly bear to put them on. Also, the helmets were put back into the same bin we got them from so I feel sure they are not sanitized in any way. We had several in the group that weren't crazy about rafting in pouring rain-and yes I know we were going to get wet anyway, but the river water is cold when it is sunny, but it is freezing on a rainy day not to mention in your eyes the whole time-but due to their absolutely no refund policy-we went ahead. We also had 2 out of a group of 20 that couldn't make it and we were told there were no refunds unless you provided a doctor or hospital note or a copy of an obituary. Who wants to ask someone for a copy of a loved ones obituary to get a refund for a rafting trip? I could understand if it were several people and they had to cancel a raft or a guide, but when you paid them upfront, I feel they should be more accomodating, especially to repeat guests. We have always had very competent guides in the past, however we had a very inexperienced guide in one of our rafts which ended up getting pinned and washing most of the rafters away from the raft, causing minor injuries to two of them. Overall we have been pleased with Big Frog, but with a few improvements they could be excellent.

Visited September 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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