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“OLD, now pool, label manuel with laundry on 3rd floor but it's the basement.” 1 of 5 stars
Review of Super 8 Sturgis

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Super 8 Sturgis
2.0 of 5 Motel   |   2600 Whitewood Service Road, I-90 Exit 30, Sturgis, SD 57785   |  
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Ranked #2 of 4 Hotels in Sturgis
Certificate of Excellence 2014
Portland, Oregon
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“OLD, now pool, label manuel with laundry on 3rd floor but it's the basement.”
1 of 5 stars Reviewed June 23, 2011

The lady at check in says that they are going to charge 100 is anything is broke or missing. Unload van and the ice bucket top is missing. The manuel says that the laundry is on the 3rd floor and there is NO 3rd floor.... its the basement!!!!!!!!!!!!! Stay any other place in Sturgis South Dakota.

  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 reviews from our community

Traveler rating
    43
    25
    16
    8
    4
See reviews for
21
35
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 9, 2011

I am well traveled, and have stayed in MANY MANY hotels across the country. I live very close to this hotel, and have stayed in this hotel in the past with my kids.... the last time I stayed there, the maid started knocking on my door at 8am, wanting to clean. The checkout time is 11 am. She then knocked on my door every 15 minutes after that. When I went down to complain, I was told my credit card would be charged an extra 100. For what? Because I had my dog in my vehicle, and their rules was no animals allowed in the rooms. My dog wasn't in the room. I will NEVER stay or recommend this hotel to anyone ever again. I asked for corporates phone number, and the manager refused to give it to me. Thanks Super 8..... YOU SUPER SUCK.

  • Stayed June 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith B, Manager at Super 8 Sturgis, responded to this review, December 12, 2011
This guest DID have a dog in her room, admitted to staff she had a dog in her room and walked the dog down the hall in front of staff. She used vulgar language with the housekeeping staff, front desk staff and myself. She was yelling loudly in the halls and at the front desk. She offended guests that were in the lobby area with her vulgar language. She even indicated she had to bring her dog with her because her boyfriend kicked her out of his place and she had no where to take the dog. This guest was so out of control that the local police had to be summoned. I also don't think the comment YOU SUPER SUCK should be allowed on the website.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siloam Springs, Arkansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 8, 2011

This motel had a comfortable bed and good location. We would stay here again.

Room Tip: check with kayak.com to get the best price
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  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Louisiana, Missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 30, 2010

The receptionist at this motel was nice enough, but we were put in a room in the basement that really felt like a dungeon. The room smelled strongly of smoke (though the girl at the desk did provide us with air-freshening spray), and there was no window to open. The window looked into a concrete window-well with a plastic dome at the top! We asked for another room (I'm allergic to smoke and don't know if I made a mistake when booking, or if there was just no other option), but they said they were full. It truly felt a little spooky, and the accommodations were dated and dingy. I would not recommend this hotel.

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Morgantown, West Virginia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 19, 2010

We decided to splurge a little bit and stay in the split level honeymoon suite. I have to say it was awesome. After spending the evening in Deadwood we returned to our room and spent some time in the hot tub. It was a little corny being in the heart shaped tub, but we loved it. It reminded us of Dumb and Dumber haha. I cannot say enough about this room. The bed was comfy and everything was as it should be. Great friendly staff. It would be worth staying here even if you do not stay in the honeymoon suite.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Akron, Ohio
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 16, 2010

Stayed here for 2 nights on a driving trip to the west coast. The hotel is easy to find, and there is ample parking around the building.

The room was clean, with no odors. Beds comfortable and room was quiet, slept very well while there.

Only a few recommendations:
New carpeting and paint in the hallways would go a long way for getting rid of the stale smoke odor (not present in our room, just the hall)
Breakfast is very basic, it would be nice to have more choices like eggs, etc.
Had to get wireless connection in the lobby, didn't reach all the way to our room.

Overall tho, it was a good stay and I slept very well while there.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tahoe City, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 13, 2010

I made reservations with Jane, the manager of Super 8, in April '09. I had many phone conversations with Jane before arriving at the motel for the 69th motorcycle rally in August '09. Jane and her staff were very accomodating. The rooms were very tidy and the staff was open to any suggestion to assure our comfort while we were there. The motel has a lovely breakfast room with an oak fireplace and large picture windows all around. It was easy to awaken knowing that there would be a full breakfast buffet, including juice and coffee, waiting for us. Everything was clean and presentable. The food was tasty and complimentary while we stayed. Jane was instrumental in helping me get things mailed. Many of the Sturgis vendors stayed at Super 8, so I didn't even have to go out of my way to get things mailed. The motel also has a gym, and a laundry room. The convenience of both things made our stay easy. I would rate them 6 stars out of 5. The have internet and sooo much more. They are very knowledgeable about all tourist attractions, as well .

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Sturgis

Address: 2600 Whitewood Service Road, I-90 Exit 30, Sturgis, SD 57785
Phone Number:
Location: United States > South Dakota > Sturgis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Sturgis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Sturgis 2*
Number of rooms: 59
Official Description (provided by the hotel):
This motel has a business center, guest laundry and exercise room. Each room has a refrigerator, hair dryer, iron, ironing board and coffee maker. ... more   less 
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Also Known As:
Super 8 Sturgis Hotel Sturgis
Sturgis Super Eight
Super Eight Sturgis

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