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“Very nice property” 5 of 5 stars
Review of Sheraton Sioux Falls Hotel & Conference Center

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Sheraton Sioux Falls Hotel & Conference Center
3.5 of 5 Hotel   |   1211 North West Ave, Sioux Falls, SD 57104   |  
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Ranked #35 of 48 hotels in Sioux Falls
Top Contributor
207 reviews 207 reviews
46 hotel reviews
Reviews in 81 cities Reviews in 81 cities
44 helpful votes 44 helpful votes
“Very nice property”
5 of 5 stars Reviewed December 10, 2013

Our group had our meeting at the Sioux Falls Convention Center which is attached to this hotel. The convenience factor for this was really nice, but the hotels quality speaks for itself. Nice sized rooms, clean, good pricing, and has all the amenities for your stay. Nice place.

Stayed December 2013, traveled on business
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 people have reviewed this hotel

Traveler rating
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    70
    53
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Eden Prairie, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 27, 2013

No refrigerator in the room, no microwave, the make you pay for internet. Parking lot is impossible if there is an event and very confusing even when there isn't one. The check in guy was not pleasant and looked like he would rather be elsewhere

Room Tip: If you want to waste your money, stay here
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  • Stayed November 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review, November 29, 2013
Mr. Jones,

We certainly apologize that you feel you did not get everything included with your room. Our suites do include a microwave and refrigerator, but those are not available to book through Expedia. We also provide complimentary internet in our Link@Sheraton. We understand your frustration with the public parking lot, as the city of Sioux Falls is doing their best to provide convenient access, while updating the lots for the new event center. We also apologize for the service you encountered, as we do strive to make all of our guest’s stay the most enjoyable. Thank you for your time, as we do appreciate all comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshall, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

It is nice hotel and close to sport complex.
Easy to use swimming pool.
NO complimentary breakfast
it is around 7$ for breakfast. Good food arrangement.
If you have a kids games or watching game on sioux falls, SD
It is good choice for budget price

Room Tip: close with Bufalo wild wing and sport complex
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review, November 18, 2013
Dear Gunwoong,
Thank you for sharing your experience. We look forward to welcoming you back to Sioux Falls!

Sincerely,
Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bismarck, North Dakota, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2013

This hotel was very nice and was attached to the Convention Center. We Stayed on the Club Level, that had a nice breakfast and free appetizers in the evening. The apps were more of a meal the day we were there with some kind of Alfredo pasta and breadsticks, chips crackers etc.

Room Tip: Club Level on the 6th floor is more secure as you need a key to get up there and there is free food.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review, November 18, 2013
Dear Mike J,
Thank you for sharing your feedback. I am happy to hear you enjoyed your experience on our Club Floor. We hope to see you back soon!

Sincerely,
Karen Masterson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 25, 2013 via mobile

Recently stayed here on a business trip, we were given a warm welcome upon arrival. Reception team were really helpful even took us into town for dinner.
Also organised a very early trip out to the airport which is only 5 minutes or so away.
Sioux falls overall is a very friendly town with some nice restaurants.
Hotels does a good breakfast and the bar at night serves some really good wine.

Overall recommended for pleasure on business
If ever back in in SD will go back

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review, November 4, 2013
Dear BuckLanders,
Thank you for sharing your feedback and recommendation. I am glad to hear that we did our part in making you feel comfortable during your business trip. We hope to see you again!

Sincerely,
Karen Masterson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 14, 2013

Spent a night on business. Quiet, well-appointed rooms with a good breakfast. Staff was friendly and accommodating. Needed a central location with easy access to the airport - this hotel was conveniently located near restaurants, bars and airport. Will stay again next time in town.

Room Tip: Ask for a room in the Executive Tower
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review, October 19, 2013
Dear Blake L,
Thank you for sharing your feedback. I am happy to hear that we did our part in making your trip to Sioux Falls a comfortable one. We look forward to welcoming you back!

Sincerely,
Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
85 reviews 85 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 14, 2013

I'm surprised to see all the reviews below, because our room was very modern and comfortable. Huge king size bed, renovated bathroom, and a large flat screen TV. The room was pet-friendly too, for no added fee. It was also great for us because we were just driving through and it was only a 5 minute drive off the highway.

Room Tip: Ask for one of the newly renovated rooms.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls Hotel & Conference Center, responded to this review, October 19, 2013
Dear smh33,

Thank you for the comments on your recent stay. I am happy to hear your positive feedback on the renovated rooms! Again, thank you for your feedback and we hope to see you soon!

Sincerely,
Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Sioux Falls Hotel & Conference Center

Address: 1211 North West Ave, Sioux Falls, SD 57104
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 48 hotels in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sioux Falls Hotel & Conference Center 3.5*
Official Description (provided by the hotel):
Sheraton Sioux Falls Hotel & Conference Center has redesigned guest rooms and modernized 97,400 square feet of meeting space, including ballrooms and exhibition space, to accommodate up to 6000 guests ... more   less 
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Also Known As:
Sheraton Sioux Falls Hotel And Conference Center
Sheraton Sioux Falls Hotel Sioux Falls
Sheraton Hotel Sioux Falls
Sioux Falls Sheraton

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