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“Great location!!!” 4 of 5 stars
Review of Holiday Inn Sioux Falls - City Center

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Holiday Inn Sioux Falls - City Center
3.0 of 5 Hotel   |   100 West 8th Street, Sioux Falls, SD 57104   |  
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Ranked #27 of 50 Hotels in Sioux Falls
Ida Grove, Iowa
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“Great location!!!”
4 of 5 stars Reviewed April 9, 2013

Holiday Inn City Center is exactly that....in the middle of the city...with its own covered parking ramp and easy access from the ramp to the lobby, this Hotel will become a favorite of ours very fast!

Room Tip: As always, stay away from the elevators....they have a bank of 3 of them and on the busy weekends, t...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Grand Rapids, MI
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2013

I see a number of average or below reviews, but honestly don't know what people are talking about. I have stayed in this hotel at least 10 times and never had a problem, in fact all stays were good. I stay 50-100 nights a year in hotels so I have some reference. This is my first choice for hotels in Sioux Falls. It is one of the closer hotels to the airport and has a free shuttle.

I am Priority Club Platinum and always recognized as such with an upgrade to the Concierge level on the 9th floor and a bottle of soda or water upon check-in. The club is open for breakfast M-F 6:30-9AM with a good spread. Open for complimentary cocktails and Hors d'Oeuvres M-Th 5:30 - 7PM. I would not pay extra for the Concierge level if you are not there during the week for the food/drinks.

The rooms have been nicely updated. Bedding is standard newer HI issue. Bathrooms as noted are not large, but very adequate for me. It is a pedestal sink with a shelf over the toilet and a very small one on the wall next to the sink. If you want a huge counter to spread out a full beauty salon lineup of products this is not your place :-) The shower has a nice bowed curtain and large showerhead.

The flat screen TV has the newer multitude of hookups for your AV gear if you are into that. There is a nice sized undercounter fridge and microwave. My only pet peeve is lack of plugs. There are two by the TV, but only one open on the desk and none readily accessible by the bed.

The restaurant is your average HI fare, not great but adequate if not inspired to venture out. If you are looking for something more, the hotel is only a couple blocks, easy walking distance from downtown that offers a number of non-chain places to eat and drink.

Overall this hotel has never "wowed" me, but in 10+ stays has never let me down, and I have not found anything wrong. That makes it a solid hotel in my book!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, South Dakota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 21, 2013

I have stayed at this property probably 40 times over 10+ years. It was getting pretty worn out but the prices reflected it's condition. I stay there because of the location, period. The remodeled lobby, bar & elevators are a good start but...on Valentine's Evening the property was very slow and they still stuck me in a room with a view of the roof next door. If i hadnt been exhausted from a long day of travel, I'd have insisted on a different room. Someone's dog was continually yipping, I called the front desk twice, but I finally learned to just ignore it. Both sink & tubs drains were terribly slow and there is absolutely no counterspace in the bathroom, but plenty of dead unusable space. Went down to eat, the restaurant that evening had 2 couples and a half dozen guys in the bar. I ordered a couple of small plates; the chicken was tough as hell and the potatoes cold. I took my cocktail and left the food sit to just go to bed. The coffemaker in the morning didnt work and although the front desk sounded concerned and eager to please, they brought up a (ONE) cup to offset the inconvenience. Really? By then I'd had enough and couldnt wait to get out of there.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott G, General Manager at Holiday Inn Sioux Falls - City Center, responded to this review, February 27, 2013
During your next visit to Sioux Falls please contact me directly so that I can personally ensure your stay exceeds expectations. Renovations of the hotel and mostly complete, but we do have one more round of guest room bathroom renovations planned later this year. Thank you for letting us know areas that we need to improve upon.
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Wahpeton, ND
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 16, 2013

Hotel was downtown so it was close to almost anything. Rooms were very nice and clean and had comfortable beds! Appeared to be modern and up to date :) Very nice flat screen TV in room, however rooms lacked a fridge and microwave. Pool area was nice, but rather small. Free ramp parking was available. They do have a restaraunt, but no continental breakfast :(.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre, South Dakota
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 10, 2013

Hotel room was nice; appeared recently updated. My biggest disappointment was a pet fee that amounted to 50% of what I paid for my room. Very disappointing for a traveler with a small dog. Did get a king bed upon request and room had a nice flat-screen TV.

Stayed February 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott G, General Manager at Holiday Inn Sioux Falls - City Center, responded to this review, February 14, 2013
We are pleased you selected us for refuge from the blizzard and that we were able to accomodate your four legged family member. We keep the pet fee lower than other hotels in town as we definetely are a pet friendly hotel. We hope to see all of you back again and during better weather.
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Minneapolis, Minnesota
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 9, 2013 via mobile

Our room was comfortable, clean, and quiet. We really like the location close to downtown as well. The covered parking comes in handy when snow is in the forecast. Walking distance to places to eat or grab a drink. Staff was friendly and helpful.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott G, General Manager at Holiday Inn Sioux Falls - City Center, responded to this review, February 14, 2013
We certainly appreciate your positive comments and look forward to your next stay with us.
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Pierre, South Dakota
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 8, 2013

Heater was noisy. Bed was nice, but room felt very dated despite recent remodels. Security could be an issue being downtown. Grounds could use more policing for trash, garbage, and junk in the parking lot and surrounding area. It is a good location for downtown events, but did not feel comfortable walking. Many transients and nearby neighborhoods have drug and violence problems.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott G, General Manager at Holiday Inn Sioux Falls - City Center, responded to this review, February 14, 2013
Thank you for your comments. We continue to invest in the property and make upgrades. We have another phase of bathroom remodel that will take place later this year. Guest safety is always a top priority and we have an active downtown association that addresses transient concerns with local agencies. We strive to turn your OK into a Great experience.
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Additional Information about Holiday Inn Sioux Falls - City Center

Address: 100 West 8th Street, Sioux Falls, SD 57104
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Sioux Falls - City Center 3*
Number of rooms: 290
Official Description (provided by the hotel):
Set in the heart of vibrant & historice downtown Sioux Falls. We are a full service hotel with 290 comfortable guestrooms, complimentary airport shuttle service, a business center and fitness center. Right outside our front door you will find many unique shops and restaurants. Our convenient location offers easy access to the airport, I-90 & I-29. ... more   less 
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Also Known As:
Holiday Inn Sioux Falls-City Hotel Sioux Falls
Sioux Falls Holiday Inn

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