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“Average Holiday Inn” 3 of 5 stars
Review of Holiday Inn Sioux Falls - City Center

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Holiday Inn Sioux Falls - City Center
3.0 of 5 Hotel   |   100 West 8th Street, Sioux Falls, SD 57104   |  
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Ranked #26 of 50 Hotels in Sioux Falls
Yakima, Washington
Top Contributor
113 reviews 113 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
58 helpful votes 58 helpful votes
“Average Holiday Inn”
3 of 5 stars Reviewed June 14, 2012

I have stayed at a lot of Holiday Inns, and this one is average. It had a decent pool, although it was in a courtyard where people dining could watch you enter and leave the pool area, which is awkward. It also had a fitness room with a lot of cardio equipment, which was nice. No waits for the treadmill. We had a room on the 8th floor which had a nice view, but the windows only opened a little because there are no screens. It would have been nice to open the windows a little more. The front desk staff was very nice. It has a great location if you are going to spend time downtown, and we walked around the city during our stay. It was nice to not have to find parking downtown.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 14, 2012

Location to downtown is great but the rooms are goofy. My toilet was 2 feet from the wall and there was zero counter space in the bathroom... Not even a place for a tooth brush. The Internet is slow too. Beds are ok but bring your own pillows... Theirs are stuffed with rocks.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Sioux Falls - City Center, responded to this review, July 25, 2012
Dear LoriGray,

Thank you for taking the time to complete a review on your stay. We are happy that you liked the convenient location of our hotel. I am sorry that your room did not meet your expectations. We take our guest comments positively and always strive to provide comfortable and friendly accommodations. Rest assured that these issues will be looked into.

Thank you for staying with us and we hope you would give us another chance to make your stay as best as it can be.

Sincerely,

Zelyn N.
Case Manager
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, South Dakota
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 3, 2012

I stayed here a couple of years ago and did not enjoy my room (drafty, cold). But this time we were upgraded to concierge floor. What a difference! The room was nice and the nightly reception was better. Huge shrimp and name brand cocktails with a gregarious hostess. Also got free breakfast. Thank you Priority Club Rewards and thanks to the staff (friendly and helpful).

Room Tip: Priority Club Rewards Platinum Elite members request upgrade to concierge floor.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 22, 2012

We stayed here two separate nights and, overall, our experience was good. In the center of the unique bar and restaurant scene downtown, with the great "sculpture walk", the location is excellent. It is also about a half-mile south of the "Falls" park, which is incredible with multiple falls, rocks and a river that is 10,000 years old! Don't miss this experience...just sit on one of the benches near the falls and watch your blood-pressure drop. Beautiful!
Our concern with the hotel was the dirty windows and sills leading to the small balcony. Obviously they hadn't been cleaned in a loooooong time; sad because the views from the upper floors would be a real plus. Also, because the rooms have a "pedestal" sink, there is no counter space for toiletries. The toilet was running in our first room and, while maintenance came right away, it took him 30 minutes to fix it. No breakfast is provided.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Des Moines
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2012

Close to the Downtown bars and Falls Park. Was able to easily walk to both. Excellent staff at hotel and nice clean rooms. Nice bigscreen tv as well. I wish they offered more channels on their cable plan.

Nice bar downstairs and the hot-tub and pool area are clean. Next time I am back in Sioux Falls, this is an easy choice.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 16, 2012

I lived at this hotel for 5 weeks for work a few years ago, and while the recent renovation has freshened up the rooms, it is still an old hotel at it's core - bathrooms in particular are an immediate giveaway. That said, it does have a great downtown location which none of the other big brand hotels do and there are good deals to be had at the moment, presumably because it was given terrible ratings during the renovations.

The biggest issues for me are/were:
1. Clearly the maid didn't close the bathroom door when she was cleaning in there because there was something awful smeared on the back of it.
2. I just don't see why one should have to pay for Wifi at a Holiday Inn in South Dakota. The Holiday inn I stayed at two days prior to this trip in Wyoming had free Wifi.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Sioux Falls - City Center, responded to this review, June 21, 2012
Dear PeterJForster,

Thank you for your stay and leaving us feedback. We are pleased you liked the convenient location of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.


Sincerely,
Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Urbandale
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2012

We spent 3 nights at this hotel recently. Unfortunately, it was to attend a funeral, but several things are worth mentioning. First, of all we got a special discount because of the purpose. The parking is free. There were as many as fifty of us there Thursday and we used a large "overflow" room from the restaurant from about 6 until 10 pm. They served dinner to those who ordered. There is a pool in the area so there was extra noise but we were so large a group it did not matter. The rooms were clean and the beds were excellent. The front desk staff was available and helpful. The convenience to everyplace in town was very nice. In room internet was free and fast. The downtown area is a review by itself, and we will stay there on any future trips.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sioux Falls - City Center

Address: 100 West 8th Street, Sioux Falls, SD 57104
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sioux Falls - City Center 3*
Number of rooms: 290
Official Description (provided by the hotel):
Set in the heart of vibrant & historice downtown Sioux Falls. We are a full service hotel with 290 comfortable guestrooms, complimentary airport shuttle service, a business center and fitness center. Right outside our front door you will find many unique shops and restaurants. Our convenient location offers easy access to the airport, I-90 & I-29. ... more   less 
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Also Known As:
Holiday Inn Sioux Falls-City Hotel Sioux Falls
Sioux Falls Holiday Inn

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