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“Staff was friendly and accomidating. We had a couple of...” 5 of 5 stars
Review of Days Inn Empire

Days Inn Empire
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Days Inn Empire
2.0 of 5 Hotel   |   3401 Gateway Boulevard, Sioux Falls, SD 57106   |  
Hotel amenities
Ranked #29 of 50 Hotels in Sioux Falls
Phoenix
1 review
“Staff was friendly and accomidating. We had a couple of...”
5 of 5 stars Reviewed November 5, 2013

Staff was friendly and accomidating. We had a couple of problem which, was
our own fault. Left the do not disturb sign out and the room was't cleaned. We had connecting rooms and once left the night latch on but the door was
open and they could've seen nobody there and cleaned the room.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattBrunick, General Manager at Days Inn Empire, responded to this review, November 6, 2013
Dear S. W.

Thank you for staying with us once again during your recent trip. I hope you enjoyed your time in South Dakota this year. I appreciate your business each year and look forward to you coming back. I am sorry about the room not getting cleaned, but with the DND sign on the door, we do not clean the rooms. My housekeeping staff even came down to ask if they should clean it, but I advised them not to since the sign was on the door. I do apologize for the confusion on this.

Once again, thank you for staying with the Days Inn Empire. I appreciate your continued business and look forward to seeing you next year.

Safe Travels,
Matt

Matt Brunick
General Manager
Days Inn Empire
3401 Gateway Blvd
Sioux Falls, SD 57106
605-361-9240
mbrunick@kinseth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    76
    53
    44
    20
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Plattsmouth
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 7, 2013

GOOD: Great Price, Clean, Friendly Desk Help, Close To Tons of Eating Establishments, New Carpet in Room, Breakfast Room Well Stocked. Yes, I'd stay there again.
NEEDS WORK: Weird smell (maybe from the carpet), 18 Cigarette burns in the recliner (non smoking room), Shower curtain rod angles down causing the curtain to stay open on both ends about 1 foot (about 1/2 gallon of water on floor, one electrical outlet didn't work.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattBrunick, General Manager at Days Inn Empire, responded to this review, October 10, 2013
Dear B.B.

Thank you for taking the time to post a review of your recent stay with the Days Inn Empire. I am happy to hear that you found your room to be clean and at an affordable price. I am also happy to hear that you enjoyed the location of our hotel and that I have a great front desk staff. We work hard to provide clean rooms and friendly service to all of our guests. I do apologize for the burns in your recliner. We will be getting some new recliners next year, so I will be sure to replace that chair. I will also make sure that my maintenance man fixes the shower rod in that room. Thank you for bringing these issues to my attention, so that we can get them fixed.

I appreciate your business and your comments. Your feedback will help us to improve our hotel.

Happy Travels,
Matt

Matt Brunick
General Manager
Days Inn Empire
3401 Gateway Blvd
Sioux Falls, SD 57106
605-361-9240
mbrunick@kinseth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
157 reviews 157 reviews
61 hotel reviews
Reviews in 84 cities Reviews in 84 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed September 27, 2013

We arrived without a reservation about 6 PM and received a nice room--quite small but clean and comfortable. We had a good bed, desk, nice linens, wifi, excellent breakfast, micro, frig. It seemed a bit nicer than the average Days Inn. Only downside, there was no elevator and no rooms available on the ground floor so we had to carry all our bags upstairs---pretty hard for senior citizens. Truthfully, if we had arrived earlier, we probably could have had a downstairs room. We felt the room was a bit overpriced since the motel is a bit older and worn but we were happy to have a nice room at the last minute.

Room Tip: If you need help with luggage request a ground floor room---no elevator.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattBrunick, General Manager at Days Inn Empire, responded to this review, September 30, 2013
Dear hotgrandmacwt

Thank you for taking the time to post a review of your recent stay with the Sioux Falls Days Inn Empire. I am happy that we had a room for you when you arrived in town. I am glad that you enjoyed the nice bed, desk, linens, wifi, micro-fridge and breakfast. I am sorry that we don't have an elevator, but we do always try to honor our guests requests for first floor if at all possible. If you come back and make reservations in advance, just let us know that you would like first floor. We will do our best to accommodate that request.

Thank You
Matt Brunick
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Empire

Address: 3401 Gateway Boulevard, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#18 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Empire 2*
Number of rooms: 79
Official Description (provided by the hotel):
Located off I-29 Exit 77-Within 1 mile of our hotel you will find the Empire Mall, over 20 restaurants, two movie theatres and a variety of night life choices. We offer a Free Continental Deluxe Breakfast featuring fresh made Belgian Waffles on-site Fitness Center, Business Center, Free High-speed Wireless Internet Access. We have Non-smoking & Smoking rooms, Suites and an efficiency apt. for longer stays. Video Poker Casino located nearby. ... more   less 
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Also Known As:
Days Inn Empire Hotel Sioux Falls
Days Inn Sioux Falls
Sioux Falls Days Inn

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