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“Clean” 4 of 5 stars
Review of BEST WESTERN Empire Towers

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BEST WESTERN Empire Towers
4100 West Shirley Place, Sioux Falls, SD 57106   |  
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Ranked #18 of 50 Hotels in Sioux Falls
Comfrey
2 reviews
“Clean”
4 of 5 stars Reviewed February 3, 2014

Clean room, excellent breakfast except the milk was not cold, internet was lacking, couldn't get hooked up and when we did it would not stay hooked up. Beds were very comfortable. Only problem was the room above us. They were very noisy and it was very disturbing. Someone kept running back and forth and we could hear it.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, March 6, 2014
Thank you for submitting your review regarding your recent stay with us. We value your feedback as it helps us to provide superior customer care to each guest. Safe travels to you and your family.

Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    60
    64
    22
    4
    2
See reviews for
56
54
7
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Spring Lake Park, United States
1 review
5 of 5 stars Reviewed January 27, 2014

Great Accomodations, nice hotel, breakfast is good, very clean, very accomodating, great prices. close to many businesses and shopping areas. Have stayed here many times and the stay is always good and the staff are courteous and helpful.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, January 29, 2014
Thank you for posting a review about your recent stay with us. It is always a pleasure to read about our guest's experience. See you again soon

Safe travels,
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 24, 2014

We arrived after a long day and were quite happy to find out our room had a good size table with four chairs, we ordered delivery from Ruby Tuesday's as a menu was provided in our room. Food was good and it was nice to be able to eat at a proper table with nice chairs. Hotel had nice staff, quiet room, comfortable bed and a decent breakfast. Good place to stay!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, January 29, 2014
Thank you for taking a moment to submit a review about our property!

Your business is very important to us and we value your opinion. Our guests comfort is very important to us. We appreciate your comments and look forward to seeing you in the future.

Safe Travels,
Danyell Nelson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Top Contributor
81 reviews 81 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 7, 2014

Very comfortable bed. Hotel is well situated just off the I 40 and close to restaurants and shopping. Fantastic Breakfast. The staff were great. This booking was made using my wife's Air Canada Aeroplan Miles. Brenda at the Front Desk was extremely efficient, both on the phone (twice) prior to our stay and she was also working when we checked in.
This is our third stay at this hotel and that in itself should tell you I highly recommend this Best Western location.

Room Tip: We have stayed in a number of different rooms. They all seemed generally quiet. We liked the groun...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, January 8, 2014
Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. It was wonderful hearing about your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. See you next time and travel safe!

Sincerely,
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Custer, South Dakota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

Great place to stay. Very clean, professional staff. Well rounded breakfast bar. Close to shopping and dining. Easy check-in/check-out. I stay at this property every chance I get and would recommend it to my friends.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, January 8, 2014
Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. Your business is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will see you next time you are in our area! Travel safe.

Sincerely,
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waverly, United States
1 review
3 of 5 stars Reviewed December 30, 2013

Rooms were pretty clean with the exception of finding an old wash cloth under the bed and an empty cup behind the curtains. Breakfast was good. Bed was comfortably and the rooms were quite. The staff was good.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, January 8, 2014
Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. We want to apologize for any inconvenience you experienced during your stay. Your business is very important to us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely,
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Top Contributor
288 reviews 288 reviews
27 hotel reviews
Reviews in 82 cities Reviews in 82 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed December 23, 2013

We love Best Western, so it was an obvious choice when heading down to Sioux Falls. The rooms have been updated , making them very inviting and relaxing. Located in the heart of Sioux Falls, it was easy to get to and from everywhere we needed to be. The breakfast was similar to other continental breakfasts.

Room Tip: Book as far in advance with any special requests as you will save money and you are more likely to g...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, January 8, 2014
Thank you for taking a moment to provide us with your feedback regarding your stay in Sioux Falls. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back to see us again soon. Safe travels to you and your family!

Sincerely,
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Empire Towers

Address: 4100 West Shirley Place, Sioux Falls, SD 57106
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool
Hotel Style:
#2 Best Value Hotel in Sioux Falls
#3 Family Hotel in Sioux Falls
#11 Romantic Hotel in Sioux Falls
#19 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel

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