Stayed at this hotel on September 13,2013 on our way to Kansas City and had booked in advance requesting NonSmoking room, on arrival I requested higher floor but was informed they were fully up so we were booked in to second floor room 222, which had a sign on door NonSmoking. On entering we found a very strong smell of this being a smoking room. We put on a/c to try and clear room, but smell on dissipated slightly. I was going to inform front desk, but because they were fully up we figured they could not move us. Each time we re-entered the room the smell of smoking was very strong. On leaving next morning I informed front desk of smoke smell and they said they would check, no apologies or reduction in room. Other than unexpected smoke smell, the room was fairly clean and comfortable.
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- Also Known As:
- Best Western Empire Towers Hotel Sioux Falls
- Best Western Sioux Falls
- Sioux Falls Best Western
- Best Western Empire Hotel