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“Very Nice” 4 of 5 stars
Review of BEST WESTERN Empire Towers

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BEST WESTERN Empire Towers
4100 West Shirley Place, Sioux Falls, SD 57106   |  
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Ranked #22 of 49 hotels in Sioux Falls
1 review
“Very Nice”
4 of 5 stars Reviewed July 27, 2013

Hotel is very clean, Staff is very friendly and professional. Very nice hot breakfast. Was pleasantly surprised with the snack out on the table for customers in the evening time. It was nice and thoughtful. Hotel honored all requests on our reservation also which was nice.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, July 30, 2013
Thank your for your review on our hotel. The cookies in the afternoon are a big hit! We are so pleased to read that you enjoyed your visit with us and to our area! Looking forward to seeing your again when you are in our area!

Safe travels to you and your family!
Danyell Nelson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

104 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
International Falls, Minnesota
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2013

We have been on the road traveling and working our way home. We like staying at Best Western hotels. We were please with our room. very clean and comfortable. The only problem we had was when calling to confirm our reservation they did not have it. We did end getting a room thank goodness. We called the Bestwestern because we have the rewards card so the man helped book us a room and called the hotel himself to set it up and then gave me a confirmation number. We were booking our rooms on the ipad so we didnt wait long enough for it I guess. But it all worked out good, it was busy with kids wrestling. The other thing was there was no place to eat, so we went out for breakfast. The staff was friendly.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, July 30, 2013
Thank you for your recent review on our hotel. We are always pleased to read about our guest's experience at our hotel and in our area. Your reviews will help us succeed in leading the staff in superior customer care.

Again thank you and safe travels!
Danyell Nelson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago area, United States
1 review
5 of 5 stars Reviewed July 22, 2013

Excellent experience - we stayed at 7 Best Westerns on this trip and this was the absolute best. Layout of facility (pool, breakfast area, etc.) was very convenient and the breakfast area and breakfast quality and presentation was outstanding. Highly recommend.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, July 30, 2013
Thank you for completing a review regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Safe travels!
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palatine, Illinois
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2013

Stayed here on our way to Custer State Park in July! Nice hotel and nice staff! Room was really big and spacious! Good breakfast with wide array of items! Note that if you want this hotel book it early as this area seems to be the stopping point to and from the Rushmore area of South Dakota. This place is definitely worth it for the price!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, July 30, 2013
Thank you for submitting a review on your recent stay at our property. We hope your trip across our state was wonderful!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Again thank you and safe travels!
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shawnee, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 15, 2013

Indoor pool was nice & well maintained. To our surprise Continental breakfast included very good cheese omlets and boiled eggs. Between the room decor, the pool and breakfast selection, even our 10 yo traveler was happy.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, July 16, 2013
Thank you for your review on your recent stay with us. It is always a pleasure to read about our guest's visit to the area. It was wonderful to see that your little one had fun. Hope to see you the next time you are in our area. Safe travels to you and your family.

Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Cloud
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 15, 2013

We read the reviews before staying at the Empire Towers Best Western on W. Shirley Ave in Sioux Falls,SD for 3 days. It was not difficult to find. It's 50 yds west of the MacDonalds on 41st. We found the room quiet with a little shower noise in the early morning, but not too loud. It was nice to have a fridge. The continental breakfast was a nice surprise with eggs, sausage, pancakes plus the usual options we were expecting. We were near I-29 and the mall, and in a central location for our team activities. The hotel and room were clean & we would stay there again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, August 9, 2013
Thank you for taking a moment to submit your review on Trip Advisor regarding your recent stay with us. It is always a pleasure to read about our guest's visit to the hotel and the Sioux Falls area. On behalf of our entire team we hope to see you on your next trip to the area and travel safely!

Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnsville, United States
1 review
5 of 5 stars Reviewed July 15, 2013

Nice clean property. Newer décor. Liked the large indoor swimming pool. The hot buffet breakfast was good with many choices. The location is excellent - just across the street from Empire Mall. There are several restaurants and bars within walking distance.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review, July 16, 2013
Thank you for your recent review. Your feedback is greatly appreciated.
Safe travels
Danyell Nelson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Empire Towers

Also Known As:
Best Western Empire Towers Hotel
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Address: 4100 West Shirley Place, Sioux Falls, SD 57106
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool
Hotel Style:
#1 Best Value Hotel in Sioux Falls
#13 Family Hotel in Sioux Falls
#15 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $
Reservation Options:
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