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“A nice stay in a pinch” 4 of 5 stars
Review of BEST WESTERN PLUS Ramkota Hotel

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BEST WESTERN PLUS Ramkota Hotel
3.0 of 5 Hotel   |   3200 West Maple Street, Sioux Falls, SD 57107   |  
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Ranked #31 of 50 Hotels in Sioux Falls
1 review
“A nice stay in a pinch”
4 of 5 stars Reviewed July 30, 2014

We called the 800 number to find last minute accommodations on our way home from Mt. Rushmore. The helpful operator found us a competitive rate at this hotel. Our stay was very brief (in at 9:00pm out by 7:00am) but we found the hotel to be clean and updated. I still don't understand why they allow for smoking in hotel rooms. I get it that it is a hard habit to break but really? The front desk did not as a preference for smoking/non-smoking. Fortunately we were placed in what we believe was a non-smoking room. The room was super clean mainly due to the fact it is a convention hotel room. I believe business travelers tread very lightly on their hotel rooms.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 31, 2014
Thank you for your comments; we are a 100% non-smoking, however sometimes people will smoke anyway. We address when it happens, but I apologize for the inconvenience.

My Best,

Jan and Team
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310 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Winnipeg, Canada
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 29, 2014

Check in poor - desk clerk more concerned about watching television show on lobby t.v. Room was larger than average but the bathroom was small. Breakfast selection was ample and good. Nothing remarkable that would warrant a return stay.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 31, 2014
Thank you so much for your comments, and I apologize for the desk associate. I hope we see you again so we can turn average into remarkable!

My Best,

Jan and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, United States
1 review
5 of 5 stars Reviewed July 27, 2014

I was here on a business trip but wished I could have been on vacation at the Ramkota. Lots of things to do! The staff was very personable and the food I ordered for lunch exceeded my expectations. The conference staff was readily available to help me set up for my business.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 28, 2014
Thank you for the nice comments; we pride ourselves in having something for everyone, business or pleasure. We hope to see you again with your family to relax and make some memories.

Our Best,

Jan and Team
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United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 27, 2014

This is a very clean nice hotel with a rest., bar, and indoor and outdoor pool areas...the only thing was it was very confusing with the layout had to use a map to find the guest laundry but other than that this place is great for families with kids

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 28, 2014
Sounds like you enjoyed everything we have to offer..........wonderful! Thank you so much for selecting us, I hope we see you again.

Jan and Team
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Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 26, 2014

This was night #2 on a cross country road trip. After reading reviews/responses on TA regarding other area hotels (namely the Dakotah Lodge) we opted to stay here at the last minute.

It is clearly an old hotel. The lobby was remodeled nicely and the staff seemed polite enough.

We stayed close to the pool area but our door did not open to the pool. I can see how those rooms would be very loud.

The pool was a great break for our kids. We all had a nice time and appreciated that it was open until 10 so that we could get some much needed energy out. The best aspect of the pool was the American Ninja Warrior/Wipeout lily pad challenge. We were very entertained watching our kids and others attempt to cross the pool on floating 'lily pads' and 'logs'.

The hotel itself seemed as though it was recently painted and maintained fairly well. I would recommend getting new carpet as the carpet seemed old and was soiled in many places in the hallway.

The beds were comfortable, which is always a major plus.

We ordered a pizza and the woman seemed very, very overwhelmed. She seemed to need some extra help.

Overall a good experience and lots of families having a great time.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 28, 2014
Glad we were a fun spot to stop on the interstate, and that you enjoyed your time with us. We'll get the shampooer out! Appreciate the feedback - hope to see you again.

My Best,

Jan and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Freeman, South Dakota, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 26, 2014

The Best Western is the BEST in service and location! They also have an excellent fitness room and 2 awesome pools! The rooms are clean with superb beds and tons of pillows! Never stay anywhere else in Sioux Falls!
~Amanda Schrock

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 28, 2014
Well you made our Monday morning! Thank you very much for the great review - so glad we do a nice job for you and your family. Thank you for your business, we appreciate it so much.

Jan and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
iowa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

The hotel was better than expected. Great price and awesome indoor water park with a outdoor separate pool. Rooms were nice and clean. The maple street restaurant was terrible. The service there sucked, don't eat there!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 25, 2014
Thank you for the comments, so glad you enjoyed the hotel. My apologies on the service in the Maple Street Cafe'; I assure you your experience is not the norm and will be addressed.

Our Best,

Jan and Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Ramkota Hotel

Address: 3200 West Maple Street, Sioux Falls, SD 57107
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 50 Hotels in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Ramkota Hotel 3*
Number of rooms: 226
Official Description (provided by the hotel):
Featuring the Splash-Tacular Water Park. A great place to make memories. Family-friendly atmosphere featuring our indoor water park, outdoor pool, and restaurant/lounge. Kids can join the Ramkota Rascals Kids Club. Refrigerators and microwaves in all poolside rooms and suites. ... more   less 
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Also Known As:
Best Western Hotel Ramkota
Best Western Sioux Falls
Sioux Falls Best Western

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