I was very pleased with the customer service at this hotel. The staff was very friendly and help full. I do have a few complaints about the hotel. When we got to our room it smelled very bad, because someone had smoked in it. Also the pillows in the room were very worn and not very comfortable. The lock on the bathroom door was broken as well. The hotel had an excellent supper and breakfast though. And the pool was nice as well. I would come back to this hotel again, it just needs some simple upgrades.